DIANA PARK
PROFESSIONAL SUMMARY
I may not have direct experience in the medical field, however, with my skills in interpersonal communications and ability to handle a high volume environment whilst exceeding guests needs, I am confident I will be able to bring a fresh perspective, be ready with eagerness to learn, and maintain my proven track record of quickly adapting to new challenges. My strong work ethic and dedication makes me optimistic in my ability to contribute effectively to your team.
CERTIFICATIONS
During my phlebotomy program with Medical Educators, I was able to gain full confidence in performing venipunctures as we practiced sticks on our fellow classmates (live sticks).
• Certified Phlebotomist, Medical Educators - 04/2024 SKILLS
• Venipuncture
• Specimen Preparation/collection
• Quality control guidelines
• Guest Engagement
• Order Management
• Relationship Management
• Communication abilities
WORK HISTORY
January 2022 - Current
Bonefish Grill - Server
March 2021 - January 2022
P.F. Changs - Server
My Strong work ethic and ability to adapt to any situation quickly promoted me to a head server that was certified to train new employees at Bonefish.
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Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
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Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
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Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
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Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
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************@*****.***
Midlothian, United States
23112
EDUCATION
Associate of Science, Health
Sciences
Brightpoint Community
College,
Expected in May 2026
High School Diploma
Cosby High School,
Midlothian, VA
June 2020
Graduated with an Advanced
Diploma
January 2020 - March 2021
Buffalo Wild Wings (Southshore) - Server
April 2019 - October 2019
Buffalo Wild Wings (Westchester) - Cashier/To go packer December 2017 - April 2019
Panda Express - Cashier/Food Server
• Brought forth the ability to multitask effectively and prioritize tasks
• Brought forth a positive team-oriented spirit and a willingness to please customers
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Ability to carry heavy trays with multiple food items Provided optimal customer service to all patrons to help encourage return patronage
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• Brought forth the ability to multitask effectively and prioritize tasks Brought forth a positive team-oriented spirit and a willingness to please customers.
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• Worked well in a fast-paced and rapidly changing environment
• Utilized strong decision-making and problem-solving skills. Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from guests.
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• Served as a friendly, hardworking, and punctual employee Excels in multi-tasking; working drive-thru requires being able to make the order while taking it
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• Responsibility to handle cash.
DETAILS
South Korean, 12/13/2001