Customer Service Assistant Manager

CR

CHANTELLE ROSS

***********@*****.*** 702-***-**** Jerome, ID 83338

Talented Assistant Manager with 9 years of experience . Analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors.

Customer Service and Engagement

Retail Operations

Staff Scheduling

Sales Expertise

Time Management

Store Opening and Closing

Inventory Control

Inventory Counting

Crocsrx Las Vegas, NV

Assistant Store Manager

04/2009 - 07/2017

Scheduling

Working with team on sales goals

Helped customers find specific products, answered questions, and offered product advice.

Trained new team members in cash register operation, stock procedures, and customer services.

Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing customer service.

Stocked shelves with newly arrived products.

Kept work areas clean, neat and organized for optimal productivity and worker safety.

Western High School Las Vegas, NV

High School Diploma

06/2008

Summary

Skills

Experience

Education and Training

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