Business Development Human Resources

Aurora, IL ***** 630-***-**** ********@*****.***

.

VIDHYA KOTALE

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS

Sales Planning

Sales Reporting

Sales Operation

Lead Generation

Goals and Performance

Business Development and Planning

Goals and Performance

Business Development and Planning

WORK HISTORY

SALES MANAGER 05/2017 to 12/2022

Embolden Business Solutions, Kolhapur, Maharashtra, INDIA

Handled customer relations issues, enabling quick resolution, and client satisfaction.

Resolved customer issues quickly to close deals and boost client satisfaction.

Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.

Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Maintained ethical and positive working environment to reduce turnover and promote high retention rates.

Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

Built relationships with customers and community to establish long-term business growth.

Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Experienced significant vertical growth within company and successfully secured two domestic clients as well as one international client which led to 40% financial growth.

HUMAN RESOURCES EXECUTIVE 03/2012 to 07/2016

CGEN BIOTEK PVT LTD, Pune, Maharashtra, INDIA

Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.

Educated employees on company policy and kept employee handbook current.

Directed hiring and onboarding programs for new employees.

Coordinated and engaged with leadership in planning and organizing calendars, events and activities.

Interviewed potential hires, negotiated salaries and benefits and performed reference checks.

Liaised between multiple business divisions to improve communications.

Collaborated with managers to identify and address employee relations issues.

Received HR Excellence Award for enhancing Human Resources and Performance Practices by delivering constructive feedback for improvement to every applicant.

TEAM LEADER 11/2002 to 03/2005

AXIS TELECOM INCORPORATION, Gurgaon, Haryana, INDIA

Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

Supervised team members to confirm compliance with set procedures and quality requirements.

Worked with team to identify areas of improvement and devised solutions based on findings.

Built strong relationships with customers through positive attitude and attentive response.

Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Established open and professional relationships with team members to achieve quick resolutions for various issues.

Held weekly team meetings to inform team members on company news and updates.

Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.

Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.

Was honored with the title of 'Star Performer of the Year' for surpassing subscriber acquisition targets for both Direct TV and Dish TV networks.

EDUCATION

National Institute of Management, Pune, Maharashtra, India

No Degree, Human Resources Development, 05/2011

SLJ Polytechnic College, Gokak, Karnataka, INDIA

Diploma in Computer Science, Computer Science, 05/2011

CERTIFICATIONS

General Data Protection Regulation (GDPR)

COOKING AND GARDENING

I love to cook and am passionate in trying out new Indian recipes. I look for opportunities to enhance my knowledge and skills when it comes to cooking by signing up for cooking classes.

During my spare time I plant roses in my small garden and herbs in my kitchen garden. This helps me relax after a busy week.

Contact this candidate