Systems Engineer
Resume:
Viktor Idlis
Systems Engineer
Bothell, Washington, United States
*******@*****.***
www.linkedin.com/in/t543/
SUMMARY
Extensive experience as a Microsoft Systems Engineer in supporting environments that including Windows and Linux servers, AD, GP, Hyper-V, VMware. Proficiency in system administration, performing server/data/applications migration, managing user and computer accounts, and supporting Datacenters. WORK EXPERIENCE
June 2023-Current
WSIS systems Engineer
Microsoft(Contract)
Redmond, Washington, United States
•As a member of WSIS Engineering Team (testing new Windows devices) set up new environment -with >100 DuTs
(devices under test) and > 60 servers to control them. Develop test cases, design automated testing frameworks, and code to enhance software testability.
*Automate and control testing procedures and processes using Azure Pipelines; perform Pipeline configuration and optimization, integration with Azure Repositories, orchestrate CI/CD workflow for multiple tests and deployment processes.
*Develop automation test scripts (Python, YAML) for simulating user interactions such as data entry, menu selections, mouse actions, data I/O, etc.
*Leverage Power BI capabilities to deliver test reports, design compelling Power BI dashboards, and conduct performance tuning and optimization of existing reports.
*Developed new images for W2K19 servers, utilized different methods to automate their distribution (WDS - Windows Deployment Server, MDT - Microsoft Deployment Toolkit), wrote numerous PowerShell scripts to automate required tasks.
*Being responsible for support and maintenance of entire lab environment, managed Active Directory for testing domain, creating and administering new OUs.
September 2021-May 2023
Windows Support Engineer VMWare
Davita
Federal Way, Washington, United States
*Responsible for maintaining DaVita's enterprise infrastructure, supporting and managing the Windows 2K8/2K12/2K16 server environment with more than 11K servers, including administering VMWare and Active Directory.
*As a member of VMWare subdivision took care of managing and upgrading of 100+ host mixed VMware ESX environment including ESX3.5 through ESXi 5.1 platforms, controlled by multiple vCenter installations and hosting more than 1.5K guest devices and appliances.
*In VMWare Engineer capacity performed Windows clustering, basic VMware support for hosts and VMs, advising on server upgrades/refresh, and record keeping in ServiceNow.
*As VMWare Support Engineer participated in planning and developing new Datacenter in Tacoma, WA, to be used as Failover site. Process included procurement of HP Server Blades and Veritas Backup systems, then building VMWare- based virtual servers, then implementing monitoring and management. *Supported VMWare and CommVault backup infrastructure; as a part of DaVita Migration team successfully implemented a disaster recovery solution using VMware Site Recovery Manager that automates failover of VMS between primary and recovery sites.
*Performed Windows patch management using HPSA and create semi-annual hardware updates using HPSUM. This required coordination with the HPSA team to right-size the system for the scale of the environment and resolve point problems for over 7K servers.
*Took an active part in automation project, allowing to streamline processes of creation and decommissioning VMWare- hosted Virtual Machines, which includes:
*Integration of Puppet - based Orchestration with VMWare (Morpheus), Jenkins, ServiceNow to automate whole process of either creating or decommissioning VMs;
*Automating image creation and update - using Packer VMWare and Jenkins - for deploying and updating different OSs and uploading builds to VCenter.
January 2021-August 2021
Senior Technical Support Specialist
Adaugeo Healthcare
Pendleton, Oregon, United States
(remote)
*Performing IT support duties took care of integration, data storage, retention and disaster recovery planning for healthcare critical applications and functions.
*Created and edited system documentation guides and knowledge base articles; designed and implemented Python and Perl scripts for automating backups, configuration management.
*Developed and maintained RESTful APIs using Python Flask framework to automate server management tasks, created API endpoints for server health checks, log analysis, and system updates. Monitored API performance and usage using Prometheus dashboard
*Provided Oracle Database support as DB Administrator, including database setup, backup and recovery, configuration, performance tuning, and security management. Created and configured Oracle linked servers to SQL, provisioned responsibilities to users Oracle EBS.
October 2016-November 2020
Server Migration Specialist
Davita
Federal Way, Washington, United States
*Planned, organized, managed and performed 45+ month-long H/W refresh project replacing more than 1800 old W2K3/2K8 servers with contemporary ones; project included migration of whole set of Healthcare, HR and CRM applications to new operating systems (W2K12/16/19), decommission old servers, implementing automation to deploy new servers.
*Coordinated application migration, resolved compatibility and performance issues (mostly with ColdFusion), and collaborated with developers and application users to ease migration process. Developed specifications to have the new- migrated apps being properly installed.
*Was responsible for planning and budgeting migration process, coordination multiply teams efforts to perform smooth/uninterrupted data migration, identifying additional dependencies and responsible team members, prioritized tasks and controlled their accomplishment.
August 2014-August 2016
Systems Engineer
Microsoft(contract)
Redmond, Washington, United States
(level III)
*Supported production/testing next generation of Active Directory dog-food environment, configured AD Server Roles
(IIS, File/Print, DNS), responded to Tier 3 and 2 support issues.
*Deployed /upgraded/build/rebuild physical and virtual (Hyper-V) server's operating system; maintained and supported both Domain Controllers (MS Windows Active Directory 2008R2/ 2012/Windows Server Next Generation) and infrastructure servers.
*Managed and maintained a large-scale Hyper-V cluster infrastructure with over 2K VMs, improving virtual machine performance by 30%. Configured Hyper-V hosts, managed virtual switches, maintained failover clustering and live migration for high availability.
*Supported Web applications testing on all stages - Performance, System Integration, User Acceptance (UAT) using WTT
(Windows Testing Technology), triaged results/reported bugs.
*Created and executed test cases thru WTT, collaborated with end-users to define test scenarios and expected results, planned and scheduled UAT activities and resources
*Reviewed access policies and security standards for testing domains; configure GPO and ACL for different OU-s. Performed User Account, Back Up and restore management. July 2013-July 2014
Operations Support Engineer
Amazon
Seattle, Washington, United States
*Developed, implemented and supported new configuration and monitoring solutions for a distributed farm of 120+ RedHat Linux servers. Participated in creating and cloning Linux VMs, templates using VMware vSphere and migrating VMs between ESX hosts.
*Configured and administered set of productions RedHat 4.0, 5.0 servers. Worked on Shell scripts to run, kill, monitor, backup, rollback and archive files on these servers. August 2012-June 2013
Systems Support Engineer
Microsoft (contract)
Redmond, Washington, United States
(level III)
*Provided day-to-day operational support for diverse ForeFront environment at several locations (Redmond Ridge, Bldg. 88) with > 1.2K baremetal/VMs, performing Tier II and III duties, working on issues triage, escalation and investigation to meet team's requirements.
*Performed deployment of different topologies for ForeFront testing environments using robust PowerShell-driven workflows, troubleshot and triage failed WFs, analyzing errors and filing bugs @ Product Studio. Wrote multiple PowerShell scripts intended to collect necessary info and automate routine processes in FF environments.
*Wrote automation test scripts for simulating user interactions like data entry, menu selections, data I / O; provided status reports on test scenarios and configurations.
*Developed and maintained Perl scripts to automate system administration tasks on Windows servers, including user management, backup and restore operations, and event log monitoring. Leveraged Perl's built-in Win32::API module to interface with Windows-specific APIs and tools (PowerShell and WMI) to retrieve and manipulate system info. June 2006-June 2012
Software Test and Lab Support Engineer
Microsoft (Contract)
Redmond, Washington, United States
(level II)
*Since the end of 2006 performed five 12-month contracts for different Microsoft teams, providing HW and Application support AD administration and network troubleshooting.
*Combining testing and lab-support duties, responsible for monitoring/maintaining of the entire test environments for Microsoft products @ 3 large server labs (up to 3K servers), which encompasses in addition test machines, network gears, and small form factor devices.
*Own performing all automated/manual tests @ these labs, triaged results, identified breaks collecting and analyzing information from H/W debuggers. Was responsible for follow-up, bug checking/ recognition /tracking and filing them by using internal Microsoft products.
*Was responsible for overseeing of all testing stages - Performance, SIT, and UAT for Test domains, configuring the test environment and data, executing testing processes thru WTT.
*Generated status reports on test scenarios, lab machines and configurations, bug documentation and bug tracking system updates.
*Supported Kernel- and User-mode debugging environment (WinDbg), performed Kernel and OS-level configuration for Windows CE devices to achieve optimal performance.
*Supported lab web portals, troubleshot and resolved load balancing related issues such as connection timeouts and high latency.
*Utilized diverse solutions for clustering/Network balancing in the lab, different methods to automate OS/software installation, wrote PowerShell scripts/batch files to ease routine tasks. EDUCATION
2004-2005
North Seattle Community College
Seattle, Washington, United States
Active Directory infrastructure
Network Infrastructure
1986-1991
Bachelor's Degree in Computer Science
State Electrical Engineering University
Leningradskaya, Russia
Bachelor's Degree in Computer Science
*Major: Computer Hardware, System Management
*Minor: Programming: FORTRAN, Pascal State Electrical Engineering University Leningrad, Soviet Union, 1986-1991, GPA: 3.53
Certificates of Completion:
*Network Security, Win 2K3 server
• Computer Hardware, System Management
SKILLS
Application Programming Interface (API) Scripting (Scripting Languages) Continuous Integration Continuous Deployment/Delivery Fortran Programming Language Jenkins Pascal Programming Language Perl Programming Language Python Programming/Scripting Language Flask Unix Shell Programming Windows PowerShell System Integration (SI) Systems Engineering Microsoft Windows CE Operating System WMI API (Windows Management Instrumentation) Microsoft Active Directory CCNA - Cisco Certified Network Associate Cisco Network Systems DHCP (Dynamic Host Configuration Protocol) LDAP (Lightweight Directory Access Protocol) Network Administration/Management NFS (Network File System) Remote Access Network Routers Systems Administration/Management Virtual Machine (VM) VMWare DNS (Domain Name System) Firewalls Microsoft IIS Web Server (Internet Information Services) Network Security Puppet (Configuration Management) Remedy Microsoft System Center Operations Manager (SCOM) Virtualization Change Management Configuration Management MCP - Microsoft Certified Professional Mainframe Computer VMS Operating System Data Migration Oracle SQL (Structured Query Language) Microsoft Hyper-V Network Attached Storage (NAS) RAID Storage Red Hat Linux Operating System Oracle Solaris (fka Sun Microsystems Solaris) Microsoft Windows Operating System Disaster Recovery Symantec NetBackup SSL-TLS (Secure Socket Layer - Transport Layer Security) Veritas Product Family Load Balancing Power BI Adobe ColdFusion ServiceNow ZenDesk CompTIA - Computing Technology Industry Association Secure/SSH File Transfer Protocol (SFTP) Test Automation Acceptance Testing Technical Support Customer Relationship Management (CRM) BSD (Berkeley Software Distribution) Unix Operating System Linux Operating System Unix Operating Systems HTTP (HyperText Transport Protocol) Kernel Programming SMTP (Simple Mail Transfer Protocol) Microsoft SharePoint Microsoft Office Performance Tuning/Optimization Test Case Test Scripts Documentation Publishing Order Picking/Packing Purchasing/Procurement Network Configuration Management Budgeting Software Administration Healthcare Data Entry Operational Support Operations Electrical Engineering Wireless Communications Cloning Local Area Network (LAN) Computer Workstations Microsoft Product Family Apple Macs Test Harness Input/Output Microsoft Windows 2000 Testing User Interface/Experience (UI/UX) Test Design Microsoft Windows Server Test Plan/Schedule Quality Assurance Methodology Laboratory Microsoft Windows Azure Testability Reporting Dashboards Writing Skills Record Keeping Symantec Backup Exec VMWare ESX/ESXi Process Development Problem Solving Skills Right-Sizing Blade Servers Virtual Hosting VMWare vCenter Failover Network Operations Center Hewlett- Packard Product Family Software Patches Automation Operational Support Systems (OSS) Requirements Management Operating Systems Budget Management Process Management Human Resources Software System Migration Organizational Skills Establish Priorities Data Storage Database Administration Knowledge Base Security Monitoring Oracle Database PerlScript Scripting Language Systems Maintenance Healthcare Software Data Recovery Performance Analysis Database Backup REST (Representational State Transfer) Analysis Skills Windows Server 2008 R2 Ad Serving Internet Application Software Testing High Availability Debugging Skills Test Scenario Calendar Management Web Testing Network Switching Performance Management Production Support VMWare vSphere Microsoft Windows System Administration Win32 API (Application Programming Interface) Status Reports Reporting Skills Topology Test Lab Hardware Debugging Software Installation Bug Tracking/Defect Management Internet Portal Network Testing Hardware Administration Microsoft Windows System Internals/Programming Performance Testing WinDbg Network Router Configuration Network Support Microsoft Windows NT Administration Web Server Network Traffic Analysis Publishing Software Microsoft Operations Manager (MOM) CompTIA Network+ CompTIA A+ User Account Administration Hardware Installation Linux Administration Cloud Computing CentOS Digital Certificates Server Programming/Applications Firewall Administration Network Design SSH (Secure Shell) VLAN (Virtual Local Area Network) Storage Area Network (SAN) System Center Configuration Manager (SCCM) CERTIFICATIONS
*MCP - Windows 2KServer, 2004, (Exam 70-215)
*CCNA - (Exam 640-801), 2005
Certificates of Completion
*Network+ (CompTIA), 2003
*Network+
*A+ (CompTIA), 2003
CompTIA
Network+
CCNA
MCP
LANGUAGES
English - Intermediate
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