Karina Serrano
Contact info
Email: ****************@*****.***
Cell #: 210-***-****
Education
Southern Careers Institute Texas
Pharmacy Technician
Graduated 2022
Currently studying for PT Certification
EXPERIENCE
Alamo Speciality Pharmacyosooo
Registered Pharmacy Technician
September 2022- December 2022
Externship to hire
● Inventory
● Inbound and outbound calls to and from customers
● Filling prescriptions and preparing prescription for transport
● Worked register and window
● Put in inventory for next day
Connextion Point, San Antonio, Tx
Customer Service Representative
August 2016 - December 2016
(Temp)
● Inbound and outbound calls
● Gathering customers contact information and basic medical info
● Transfer to licensed agent
One Touch Direct
April 2017- November 2018
Customer Service Representative
● Inbound calls
● Sales
● Creating account for new customers
● Making payment, discussing bills, filing disputes, transferring customer to different departments if necessary
Optimal Wireless, San Antonio,tx
Assistant manager
August 2020 - January 2021
● Training new hires us
● Setting personal and company goals with advocates
● Sales