Customer Service Representative
Resume:
Sabrina Jackson
Rockford, IL *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Line Leader/Machine Operator
Whirlpool Corporation - Rockford, IL
September 2021 to February 2024
• Oversee all line change overs
• Provide Stockers and Quality staff with correct paperwork for each build
• Making sure goals and pace was meant
• Checking supply levels and stocking
• Reporting directly to Production supervisor/ scheduler proving updates and concerns.
• Keeping work place clean and safe
• Filling in on production line when we had staffing issues
• Forklift experience
Central Supply Clerk
Van Matre Encompass Health
September 2016 to June 2021
· Order, Receive, Returns Stock Medical and Office Supplies
· Purchase/rent equipment
· Check in all invoices /credits
· Sanitized and store equipment
· Cross trained in dietary and housekeeping (As needed) Customer Service Representative
Aerotek-Greenlee - Rockford, IL
February 2014 to August 2014
Large volume call center
· Assisting customer with pricing and availability
· Help find the right items needed to fix the product, Knowledgeable of blueprints Billing Specialist
Walgreens - South Beloit, IL
October 2013 to February 2014
Large volume call center.
· Verify demographics, insurance
· Verify all items patient needed
· Send out paperwork
Understanding of Medicare guidelines and requirements Customer Service Representative
Aerotek-Greenlee - Rockford, IL
February 2013 to October 2013
See above
Senior Staff in License Department
Corporate Service-Ryder Transportation - Rockford, IL September 2012 to December 2012
•. fax, file, mail license, registration to keep their trucks legal Knowledgeable of each state law Central Supply Clerk, Medical Records/Receptionist Rosewood Care Center - Rockford, IL
March 2002 to June 2012
· Medical records for 120 bed facility
· Order and stock medical and office supplies, order/rent medical equipment
· File fax or copy medical charts, data entry
· Customer service with vendor and consumer
· Receptionist with a multi-line phone and page system
· Follow Doctor and wound care nurses (provide correct supplies for treatments)
· Scheduled and confirmed patient diagnostic appointments, surgeries and transportation Responsible for opening and closing facility
Education
Ged
Rock Valley College - Rockford, IL
2007 to 2008
Skills
• Multi-tasking
• Focused
• Self-Started
• Calm under pressure
• Dependable
Interpersonal Ambitious
• Trustworthy
• Insurance Verification
• Medical Office Experience
• Medical Scheduling
• Medical Records
• Pricing
• Patient Care
• Medical Terminology
• Forklift
• Manufacturing
• Computer skills
• Analysis skills
• Warehouse experience
• Assembly
• Customer service
Contact this candidate