Customer Service Ph D
Resume:
CHINYERE IHEKWABA (CHI)
B.Sc. (Ed), M.Ed., Ph.D.
***********@*****.***
**** ** **** **, ********* FL 33035
OBJECTIVE
To utilize my knowledge, skills, and abilities in any organization that supports growth, enhancement, teamwork, and development.
SKILLS & ABILITIES
• Established customer service experience in customer relations as a service vendor (rentals) with proficiency in cash management.
• Accomplished career demonstrating consistent success as an administrator and educator at the secondary and higher education levels.
• Dynamic instructor and thought leader focused on providing students with a rigorous and challenging education, along with the confidence, tools, and skills required to build and advance toward a framework of success.
• Effective communicator with excellent planning, organizational, calculation, and negotiation strengths as well as the ability to lead, reach consensus, establish goals, encourage collaboration, and attain results.
• Effective capacity builder for teachers, teacher educators, all categories of learners, professionals, women, and youth organizations.
EXPERIENCE
JAN 2010 - PRESENT CHIEF LECTURER
ALVAN IKOKU UNIVERSITY OF EDUCATION, OWERRI, NIGERIA
• Educate 16-80 students at a given class for different courses.
• Supervise and direct students on research projects.
• Plan, monitor and ensures implementation of college academic programs as a Deputy Director in Academic Planning. JAN 2008 - PRESENT MANAGING DIRECTOR
NACHYSOP RENTALS, OWERRI, NIGERIA
• Provide excellent customer service while relating with several clients, other vendors, and employees.
• Supervise 5+ employees at every assigned event.
EDUCATION
June 2008 Doctor of Philosophy (Ph.D.), Measurement & Evaluation Imo State University, Owerri, Nigeria
August 2002 Master’s Degree in Education (M.Ed.), Measurement & Evaluation Imo State University, Owerri, Nigeria
August 1987 Bachelor of Science in Education B.Sc. (Ed.), Physics University of Nigeria, Nsukka, Nigeria.
ADDITIONAL CERTIFICATIONS
Professional Development course on Monitoring & Evaluation in Global Health, University of Washington, USA 2021
ICT Certificate (Federal Poly Nekede, Owerri, Nigeria) 2008 ICT Certificate (Copy Scan Comp. Centre, Owerri, Nigeria) 2001
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