Customer Service Entry Level
Resume:
Kevin M Ray
Sugar Land TX **478
******@*****.***
PROFILE: An outgoing individual seeking employment with an established firm that offers a benefit package and an opportunity for growth and advancement. Demonstrates excellent communication skills. Projects a persuasive manner that encourages subjects to listen in order to close a sale. Organized and capable of working under pressure. Outstanding customer service and negotiating skills. Loyal, honest, dependable and a trustworthy team player. Open to any type of entry level position that offers training.
WORK HISTORY:
LA FITNESS September 2017 – November 2020
>Sales Counselor – 9/2017 – 5/2018
Solicits individuals to join the gym including cold calls, remote site solicitation and walk ins.
Sells memberships by explaining the different types, fees and benefits. Understands the
sales policies and procedures for the sales department. Ability to close the deal with the
client. All other duties as assigned.
>Assistant General Manager – 5/2018 – November 2020
In addition to the above duties, responsible for staffing, leadership and scheduling. Duties
include problem solving, customer service and client relations.
During my career with LA FITNESS, I opened one gym and organized the presale for another gym.
The Spillman Group (advertising and marketing company) 2014 – 2017
>Warehouse Manager 1/2014-9/2017
Organized and filed catalogs keeping up to date information available for sales staff
Kept an accurate inventory of samples – shirts, caps, jackets, mugs, pens, etc.
Assisted clients and owners with packaging goods and loading
Prepared spread sheets with customer data base for various mail outs and invitations
Shipping and receiving UPS, FEDEX, courier service, USPS
EDUCATION:
Texas State University 2004 - 2005
University of Houston – 2006 – 2014
Major: Economics, Minor: Kinesiology
After the COVID lay off, I have been a caretaker for my parents.
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