Customer Experience Service
Resume:
Carmen V. Carmona **** Palomar Dr.
Antioch, CA. *4531
**********@*****.***
EXPERIENCE
IHSS Provider
April 2022- Current
● Household and heavy cleaning
● Meal preparation
● Reasonable shopping and errands.
● Administer medication and blood pressure checks.
● Assistance with transportation for medical appointments and health related services.
Red Lobster, Pittsburg CA — Server
January 2017- March 2020
● Deliver an outstanding customer experience
● Ask preference related questions
● Provide personal recommendations
● Simultaneously manage multiple guests
● Describe benefits of company focused incentives
● Ensure customer satisfaction
La Veranda Cafe, Clayton CA— Server
August 2016-January 2017
● Deliver an outstanding customer experience
● Ask preference related questions
● Provide personal recommendations
● Simultaneously manage multiple guests
Ross, Brentwood CA—Customer Service
January 2012- October 2012
● Provide quality customer service
● Engage customers & provide support
● Empathize with unsatisfied customers
SKILLS
● Customer experience
driven
● Computer savvy
● Self-motivated
● Fast learner
● Team player
● Empathizer
● Multitasker
● Patient
LANGUAGES
English
Red Lobster, Pittsburg CA — Server
September 2011-- February 2012
● Deliver an outstanding customer experience
● Ask preference related questions
● Provide personal recommendations
● Simultaneously manage multiple guests
● Describe benefits of company focused incentives
● Ensure customer satisfaction
Red Lobster, Pittsburg CA — Hostess
September 2009- September 2011
● Manifest a memorable first & last impression
● Create welcoming atmosphere
● Warm greet guests
EDUCATION
Antioch High School, Antioch CA
High School Diploma
Los Medanos College, Pittsburg CA — Associate of Science degree in Administration of Justice
College classes-
● Human Biology
● Principles of Biology: Cellular
● Principles of Biology: Organismal
● Biology of Health
REFERENCES
Available upon request
Contact this candidate