Accounts Receivable Property Management

***** ****** **, *** 818-***-****

Northridge, CA 91324 E-mail : ***********@*****.***

Luma Rihani

Objective Having a lot of experience with high skills I am seeking a career position in property management or accounting. My professional experience, education and abilities would be an advantage to the growth of your organization and myself.

Special skills Computer skills: Yardi Voyager 7S; Payscan, and Yardi Checkscan, Microsoft Teams, Onesite, knocks CRM, Yeildstar, Microsoft Word, Excel, CRM, Adobe, PowerPoint, Edge Mas 100.

Language skills:English-Very good in reading writing and communication

Arabic - Excellent in reading, writing and communication

Experience

06/20/2022- 08-20/2022 Medpoint Management Sherman Oaks, CA

Accounts Receivable Specialist

2-month filling-in temporary position

Receive checks, sort checks per beneficiary, stamp them, log them into Excel worksheet, then scan checks images and save them on shared drive, finally deposit them electronically into clients' accounts through bank scanners (ACH) and endorse checks.

Record payments in Smart Sheet to close open invoices and follow up on outstanding balances.

Code payments in Edge Mass.

Create Management fees invoices in Sage mass 100 for IPA (Independent Physicians Association).

Issue all credentialing, ACH banking fees, and check stocks invoices for clients, send them by email input them in Edge Mas100 linked to G/L account and upload them in smart sheet for payment tracking.

Sept 2021- Dec,2021 Prime Management

Cambridge Property Northridge, CA

Assistant Manager for 200 units

Study applications after verifying all documents presented then run credit though “Onesite.com” and approve or decline application.

Prepare leases and make sure all electronically signed by applicants.

Take care of all move-in charges on Onesite.

Book all paid rent checks on Onesite and scan checks to deposit into bank through online scanner (ACH).

Solve residents’ complaints and serve legal notices.

Inspect apartments after move-out and Prepare deposit accounting on Onsite.

2007 – 2021 Starpoint Properties

Studio Parc North Apartments Studio City, CA

Property manager - Studio City

Walk the property every morning.

Post advertising balloons and signs when there is vacancy.

Post online ads on daily basis.

Review Lead Tracking Solutions pop cards on daily bases and return missed calls in addition to placing follow-ups calls or e-mails. Currently using CRM.

Respond to prospects calls with good closing skills securing a tour.

Set appointments using LTS Pop Card calendar (Currently using CRM).

Tour apartment homes and common areas with prospects after filling guest cards, ID verification and handing brochures and all other important information about property.

Secure an application by using good closing techniques.

Study applications after verifying all documents presented then run credit though “On-site.com”

Prepare leases and sign after going through lease terms with future residents.

Charge holding deposit and application fee on Yardi Voyager 7s.

Book all paid checks on Yardi Voyager 7s and scan checks to deposit into the bank.

Prepare vacant apartments and schedule with all needed vendors before move-in finished by leaving a welcome gift inside the apartment.

Move in future residents after going though check list and deliver keys after verifying all utilities accounts were transferred.

Open work orders on Yardi for residents and prepare maintenance schedule upon urgency and upon first comes first served.

Follow up with residents on their satisfaction after work order is closed.

Solving residents’ complaints, by discussing with residents verbally first and if same issues repeat, serve a 3 day notice to comply or quit.

Walk apartments with residents on notice 2 weeks prior of move out and do a final walk after move-out.

Prepare deposit accounting on Yardi Voyager 7S.

Arrange for residents’ event every quarter.

Make sure all rents are paid on time and serve 3-day notice to pay or quit to delinquent residents.

Proceed with eviction process with attorney.

Prepare weekly and monthly reports for corporate office.

Prepare a rent survey monthly by calling other properties in area.

Order all needed materials for the property and open a P/O for all orders.

Import invoices into Payscan and sent to accounting to proceed with payments and cutting checks.

Education 2007 – 2021 Grace Hill On line

Property Management courses including : Fair Housing1, Fair housing 2, Dealing with difficult people, leadership in multifamily housing, mold awareness, Risk management, conflict resolution, preventative maintenance, preventing sexual Harassment, Business Etiquette, Help wanted, Employee coaching, Resident Retention for Today’s Savvy customers, Advanced leasing secrets of leasing leaders, Advanced leasing, Curb appeal, Internet leasing, Property Management Financials, Marketing Principles for Multifamily Housing, Traffic Generation, Time management, Maintenance for Office Staff workbook.

2006 US Career Institute Fort Collins, CO

Medical Billing and Coding

1997-2000 University of Philadelphia Amman - Jordan

Bachelors Degree in Finance and Banking.

1989-1991 Collage of Amman Amman - Jordan

AA Degree in Business Administration

Courses taken

April/1995, July1996 Jordan Administration Institute Amman-Jordan

Letters of Credits Institute of Banking Studies

October/1998 Jordan Administration Institute Amman-Jordan

Financial Analysis using Excel.

March/2002 Jordan Administration Institute Amman-Jordan

Credits foundations and financial analysis

References Available upon request.

Contact this candidate