Senior Technical Officer

Augustine Ayodeji

Aletofa

EXPERIENCE

anu **24 - Curent

Senior Technical Officer Nigeria allay corporation Lagos, NG

«Promoted high customer satisfaction by resolving probleme with

knowledgeable and renal sevice

Understood an¢ followed oral ane written direction,

Worked successful with eiveree group of coworkers to accomplich

goals and address issues related to out products and services.

Demonstrated leadership by making improvements to work processes

and helping to train others.

Priotized and organized tasks to efficiently accomplish service goals.

Planned and completed group projects, working smoothy with others.

Assisted with customer tequests and answered questions to improve

satisfaction,

‘october 2072- Current

Chiet Yard Master Nigeria ralinay corporation Lagoe, NG

Promoted high customer satisfaction by resolving probleme with

knowledgeable and friendly serace

Understood an¢ followed oral eng written direction,

Worked successfully with diverse group of coworkers to accomplish

goals and addrecsjaue related so our products and sences,

Demonstrated leadership by making improvements to work processes

and helping to train others

Prortized ang organized tacks to efficiently aocomplish service goal

Planned and completed group projects, working smoothly with others.

Maintained updated knowledge trough continuing education an

advanced traning,

Collaborates with cross-functional team to define features end build

powerful and easy touse products and customer-facing workflow tots,

January 1997 - Curent

‘Security and intelligent Officer Man O War Nigeria Lagos, NG

Developed ang implemented policies and procedures to ensure

ccomplance with government regulations

Ensured the safety of personnel, equipment, and materials through the

enforcement of safety protocol.

Conducted investigation into complaints from customers or employees

regarding Violation of cormpany palcy.

Monitored all operations fer potential security ks and threats

Drafted reports outing findings from investigations and

recommending corrective action.

‘Supervised suboréinate staff in canying out dally duties and actives.

Provides guidance to team members on how to effectively complete

{woke within establishes timenes,

Responded to emergency situstions by dispatching appropiate

Performed background checks on prospective employees prior t hire

ate

Reviewed employee performance evaluations for accuracy and

Maintained accurate records related to personne Hes, payol inventory,

budgeting

Developed stateis for imprveg operational efficiency whe reauing

[Azsoted in developing organizational strectures that optimized jo

responsibilities.

Implemented new technologies as needed to enhance productivity levels,

in the workplace

Provided testimony i court when called to testify.

Performed secuty oversight, traffic contol and crowd contro at special

events and campus actives.

Displayed strong telephone etiquette, effectively handling eiffict calls,

Utifzed document management system to organize compar fies,

keeping upto-date and easly accessible data

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