Customer Service Administrative Assistant
Resume:
Ayrionna Harris
**********@*****.***
Customer service professional in manufacturing seeking to increase customer satisfaction through effective problem solving and communication skills. Collaborative team player, with schedule flexibility and independent drive to achieve overall company success.
Experience
United States Postal Service — Mail processing clerk
Oct 2023- Jan 2024
●Expedites the distribution and dispatch all mail processed in the assigned work areas
●Works closely with supervisor and upper management in carrying out special assignments, such as mail volume counts, and other confidential record keeping, assists with on-the-job training.
●Other administrative duties
Kelly Services (PPG) — Administrative Assistant
Aug 2023 - Oct 2023
●Accounts receivable
●Creating purchase orders
●Order office and plant necessities via Epro system
●Organizing office and plant events
●File confidential office documents
●Other administrative duties
United States Postal Service — Rural Carrier assistant
May 2023 - Oct 2023
●Deliver and collect mail and packages along an assigned route in rural areas
●Provide customer service along assigned route
●Sell stamps, packing supplies, and money orders and other customer services
Abacus corporation
Inventory control
March 2023- May 2023
Key responsibilities:
●Maintain inventory records
●Perform routine clerical duties including filling invoices and maintaining inventory records
●Other administrative duties
DHL Supply chain Asos
June 2022- March 2023
Key Accountabilities:
●Maintain inventory records.
●Perform daily inventory management procedures and duties.
●Coordinate physical inventory procedures and adjust system as necessary.
●Follow procedures to accurately adjust inventory for over/short, defective, and damaged products.
●Perform routine clerical assignments including filing invoices and maintaining records.
●Other administrative duties
United States Postal Service
October 2021- June 2022
●Handle mail before and after it has been processed.
●Unload mail from trucks, empty mail sacks and unwrap bundles of magazines, catalogs and other oversize pieces of mail.
●Stages mail to processing machines or conveyors.
●Placed sorted mail in sacks, tubs, cages, dollies or hampers before loading it into trucks that will transport it to the next stop in its journey.
Administrative Assistant, Bartender on Board
June 2021- July 2021
●Answers phone calls
●Schedules meetings and supports visitors.
●Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
● Exhibits polite and professional communication via phone, e-mail, and mail.
Biller, drive medical
Aug 2020 - Oct 2020
●Prepare medical supplies for processing and shipment
●Organize work in a systematic way
●Perform routine inspections and basic preventative maintenance on equipment
●Ensures consistent application of organization policies and procedures
●Other administrative tasks
Operator, Pitney Bowes
October 2019 - Aug 2020
●Data Entry
●Ensures 5S work area for self and employees.
●Communicates with associates, peers and management
●Train new employees
●Operates in focused to provide continuous improvement
●Other administrative duties
Presorter, Pitney Bowes
August 2016- October 2019
●Executing prescribed repetitive processes to meet productivity
●Communicate and document errors found in order processing
●File and secure confidential company documents
●Prepared outgoing mail by, reviewing for quality, date and postage
Education
Chattahoochee Technical College with Goodwill of North Georgia — Medical Billing and Coding specialist Certification
Mar 2024 - Current
●Education needed to be proficient in medical terminology, ICD-10-CM, CPT, and HCPCS.
●Expected finish July 2024.
2017
Some Business administration, Devry University
2018
Event and meeting certification, Clayton state university
Skills
●Customer focused
●Time Management
●Organizational and Multitasking skills
●Microsoft word, PowerPoint and Excel
●Excellent communications
●Certified Guest Services Professional
●ICD-10-CM
●Medical terminology
●CPT
●HCPCS
●Microsoft Office
●Typing 35 WPM
●Typing 40 WPM
●Fast learner
●Adaptable
●Attention to detail
●Multitask
●Scheduling
Activities
Extremely passionate about interior design and event planning. I also enjoy any activities volunteering within my community.
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