Data Entry Travel Agent

720-***-****

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C O N T A C T

P R O F I L E

E D U C A T I O N W O R K E X P E R I E N C E

BSc in Organizational Psychology

(1998 - 2002)

Pontificia Universidad Católica

Madre y Maestra

Archdiocese of Denver

Highly skilled Program Coordinator with over 23 years of experience in program coordination, corporate communication, and logistics. Adept at project management, strategic partnerships, and effective problem- solving. Proficient in outreach coordination, customer service, and budget planning, with extensive knowledge in online education programs.

C A R L A B R E T O N

S K I L L S

Bilingual fluency

Program Coordination

Project Management

Relationship Building

Communication (Verbal and

Written)

Budget Planning

Strategic Partnerships

Logistics Management

Data Analysis

Customer Service

Team Leadership

Travel Agent

Engaged clients effectively with extensive knowledge of vacation options.

Provided prompt assistance via phone, email, and online channels. Tailored travel itineraries to meet client preferences and budget. Offered expert advice on destinations and attractions. Maintained accurate client records and contributed to team success.

2023-2024

Evolution

L A N G U A G E S

English (Fluent)

Spanish (Native)

Program Coordinator

Coordinated online adult education programs for bachelor's and master's degrees.

Provided strategic advice for program development and market adaptation.

Collaborated with senior management to implement effective marketing strategies.

2018- Present

Key Accounts Manager

Ashley Furniture Industries Caribbean

Coordinated container logistics to ensure timely product delivery. Selected merchandise for floor plans in new stores across various Caribbean islands.

Resolved customer claims to enhance overall satisfaction. 2014-2018

Corporate Communication Manager

Served as the company's official spokesperson.

Developed brand presence and content strategy on social media. Managed new product launches to increase sales.

2006-2011

Logistic Manager (Remote)

Thel Arte Galería y Decoración

Facilitated merchandise flow and negotiated rates with transportation providers, managing inventory effectively. Served as the company's official spokesperson, handling corporate communications and public relations.

C O N T I N U I N G 2011-2018

E D U C A T I O N

Technology Based Learning

Assertive Communication Skills

Customer Service

International

Sales international

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