Case Manager Customer Service
Resume:
Edna Bamfo 301-***-**** or 240-***-****
**** ******** ****** **********@*****.***
Bethesda, Maryland 20814 ***********@*****.***
************@******.***
OBJECTIVE
Seeking a growth opportunity through a professional teaching position where my strengths and abilities will help a company achieve its goals. I am fluent in English and Spanish; conversant in French. WORK EXPERIENCE
Montgomery County Publics Schools, Maryland
Teacher Special Education Science
Case Manager Teacher
Supporting services professional growth system to include commitment to students, knowledge of job, professionalism, interpersonal communication, organization, problem solving
All subjects, small groups assessing performance, reinforcing instruction, motivating learning, assisting with classroom management, clerical, other non- instructional work, computer skills( all programs), teaching, media and many more tasks.
Work with Asterism Students
Safe Travel Agency Bethesda, Maryland
Assistant Manager
Marketed business by promotion (handing out business card, posting flyers, etc)
Made ticket reservations
Provided memorable Customer Service
Lakewood Elementary School Atltanta, Georgia
Teacher
Provided programs and environments that promote and enrich child development
Assisted in the coordination and implementation of community service and student affairs activities
Collected field data, drafted reports, and provided feedback to supervisors and parents
Prepared lessons plans and provided instruction to students Academy Child Development Center North Potomac, Maryland Substitute Teacher Full-time
Assisted classroom teacher with projects
Analyzed and resolved organizational problems
Prepared and instructed lesson plans
Secured the safety of the children at all times
Provided administrative support to staff
Maintained classroom files
Performed all tasks in accordance with company’s safety program Church of the Redeemer Gaithersburg, MD
Teacher
Followed MSDE Approved Curriculum
Assisted with the before and after care program
Followed guidelines of Emotional Intelligence Checklist daily
Completed Accident RPTS in a timely fashion
Supervised children and tutored with daily class assignments
Followed MD model for School Readiness and Academy Scope and Sequence Sears Bethesda, Maryland
Jewelry Manager & Optician Technician
Hired retail staff for store, trained employees and created work schedule
Supervised new employees and handled human resource paperwork
Assisted customers with eyewear purchases; Accurately handled all cash and credit transactions
Administered PD testing to determine prescription diagnoses
Scheduled appointments and made reminder calls
Ordered merchandise and supplies for store; Received and validated inventory orders
Oversaw annual inventory
Safeway Marketplace Bethesda, Maryland
Hired and Trained, Prepared daily schedule and Supervised employees
Prepared payroll for distribution
Performed yearly evaluations
Maintained Deli Inventory; Ordered merchandise and supplies for Deli Department weekly
Responded to customers inquiries
EDUCATION
University of Maryland College Park, Maryland
Education and Microbiology
Bachelor of Science BS
Montgomery College Takoma Park, Maryland
Associate in Science (AAS) degree
Education and Computer Science
University of MD ---working on Master of science now VOLUNTEER ACCOMPLISHMENTS
Suburban Hospital Medical Assistant
Premier Financial Real Estate Loan Officer
Montgomery County Government Administrative Aide
Gwinnett County Dept. of Family and Children Services Administrative Assistant REFERENCES
Gladly provided at your request.
Human Resources Department
ABC Company
City, State 00000
Dear Hiring Manager:
Please accept this letter as expressed interest any position available at . Attached you will find my resume for your convenience.
I appreciate your review of my credentials as a potential employee and welcome the lopportunity to discuss further how I could best contribute to . I am confident that my acquired skills and educational background will make me an asset to your professional team. I am a detailed-oriented team player who enjoys working with others and learning new initiatives to better serve an ever-changing technological society.
Since a resume alone can neither detail all my skills, nor predict my potential, I look forward to meeting with you soon to discuss my qualifications and further explore employment possibilities at your company.
Thank you for your time and consideration. I look forward to hearing from you at your earliest convenience.
Cordially Yours,
Edna Bamfo
8001 Woodmont Avenue
Bethesda, Maryland 20814
**********@*****.***
***********@*****.***
edna_n_ *****@******.***
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