Customer Service Patient Care
Resume:
ROSA FLORES DE UMANA
Manassas, VA
*************@*****.***
Profile
Dedicated and compassionate clinical technician with 17 years of experience seeking a fulfilling role in a where
can provide great customer service to future clients. With a strong background in patient care and a
commitment to improving the overall well-being of individuals, am eager to contribute my skills and expertise to
your team.
Work Experience
Clinical Techi
INOVA.
2006 to 2023
Leesburg, VA
@ Provided compassionate and attentive care to patients in a postpartum unit by assisting with daily
activities such as bathing, dressing, and feeding
e@ Reported unusual or urgent circumstances in patients’ condition or environment immediately to the
registered nurse
e@ Demonstrated strong communication skills by effectively interacting with patients, families, and colleagues
to provide emotional support and maintain a positive, patient-centered environment.
Performed clinical tasks such as recording vitals and checking blood sugars
Maintained a clean, organized patient environment which includes changing linens, and disposing of
medical waste in accordance with infection control protocols
Certification
Basic Life Support- American Heart Association
Expiration: 02/28/2026
Education
Colegio Spencer
San Salvador, El Salvador
@ .us-west-2.amazonaws.com (@
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