EXPERIENCE
OPERATIONS SUPERVISOR/ AGA KHAN AGENCY FOR HABITAT
FEBRUARY 2016-PRESENT TIME
Manages, schedules the full operation in the office with more than 100 employees. Controlling and delegating the operational tasks to subordinates and making sure for smooth implementation. Providing the service to all departments in terms of tickets, visa, accommodations. Meeting etc. Managing the staff, through couching, mentoring and face to face discussions. Creating the environment for self development of subordinates of operational department, through presentations, topics and online portals. Building the relationship with vendors and expanding the supply chains. Conducting the open and close tenders for big procurements. Development and reviewing the administrative and procurement policies.
AFGHAN REFUGEES PROJECT COORDINATOR/ FOCUS HUMANITARIAN ASSISTANCE
DECEMBER 2014-JANUARY 2016
Overall Coordination of the project. Developing the baseline questioner for collecting the needs of Afghan refugees in Tajikistan. Collecting the information on all needs and developing the programs for creating the better life for Afghan Refugees in Tajikistan based on their needs. Preparing the report and presentation for the external audience of potential job creators. Entering the information into DB collecting from field.
CRISIS PLANNING OFFICER/ FOCUS HUMANITARIAN ASSISTANCE
OCTOBER 2010-NOVEMBER 2014
Implementing the Crisis Plan
Reporting progress on the implementation on weekly basis
Preparing the budget for purchasing the equipment for EOC
Arranging and conducting trainings/ workshops for CMP staff
HUMAN RESOURCE OFFICER/ MERCY CORPS
JUNE 21, 2010-SEPTEMBER 21, 2010
Developed the HR policy and procedure. Followed up with departments on training needs and organized the trainings for staff. Managed the entire recruitment process, starting with hiring and completing by orientation session for new hired staff. Managed the staff of more than 100 staff filing system.
HUMAN RESOURCE OFFICER/ FOCUS HUMANITARIAN ASSISTANCE
MARCH, 2006 -JULY 2009
Developed the HR policy and procedure. Followed up with departments on training needs and organized the trainings for staff. Managed the entire recruitment process, starting with hiring and completing by orientation session for new hired staff. Managed the staff of more than 100 staff filing system. Managing the session for Managers on conducting the performance evaluation. Preparing the employees contracts.
EXECUTIVE ASSISTANT TO CHIEF OF MISSION / FOCUS HUMANITARIAN ASSISTANCE
MARCH 2004, -MARCH 2006
Proactively managed the diary and assisted the CoM with his meetings, conference arrangements. Provided the oral translation for Chief of Mission during his meetings . Taking the phone call and making the appointments for CoM. Preparing the agenda and meeting notes for CoM.
FILED WORKER / FOCUS HUMANITARIAN ASSISTANCE
JULY 2003 -FEBRUARY2004
Collecting the GIS data in the field. Conducted the social assessment of villages in GBAO. Conducted the community -based trainings on regional level. Entering the data into DB and translated from Russian into English
ENGLISH TEACHER / GYMNAZIUM
DECEMBER 2001-JUNE 2003
Teaching the English subject for kids of 0-6 grades. Developing the curriculum for the school program. Drafted and prepared the exams tests.
PERSONEL ASSISTACT TO DIRECTOR / INSTITUTE OF PROFESSIONAL DEVELOPMENT
JANUARY 2000-NOVEMBER 2001
Meeting the visitors, providing the oral translation to international visitors to Director. Appointment and managing the schedule of Director for the meeting of donors, other VIP people. Organized the test for secondary schools. Other tasks assigned by Director.
SHORT TERMS WORK
FRONT OFFICE MANAGER / ORGANIZATION FOR SECURITY COOPERATION IN EUROPE (OSCE ODIHR)
FEBRUARY 2010
Proactively managed the diary of Operational key staff
Preparing and submitting the documents to MFA for international observers. Appointment of meeting of observers with governmental authorities. Provided the vehicles for the meetings to VIP staff for the mission. Performed the general office duties including but not limited to: photocopying, faxing, mailing and filing.
HOLIDAY INN AL BARSHA HOTEL / DUBAI / BUSINESS CENTER SECRETARRY
DECEMBER 2009-JANUARY 10, 2010
Set up and cooridnating meetings. Taking notes and distributing to relative staff. Sending and receiving fax, e mails
EDUCATION
BACHELOR IN LINGUSTICS / KHOROG STATE UNIVERSITY
SEPTEMBER 1995-MAY 2000
BACHELOR IN ECONOMICS (FINANCE AND LOAN)
JUNE 2000-MAY 2004
PROFESSIONAL DEVELOPMENTS
Respectful workplace Advisor/ Dubai January 20-23, 2020
Leadership training -Dubai, December, 2019
Head of Administrative Department of middle levels / Moscow, December, 2017
ICS/EOC training
Situational Manual / Dushanbe, November 21, 2014
Human Resource Document Management -Institute of Professional Development -Dushanbe 2008
Performance Management System-Dushanbe 2008
Human Resource Management School of Professional Training -Moscow, 2006
GULNIGOR KHUDOYOROVA
OPERATIONS SUPERVISOR
PROFILE
Operations Supervisor with overall 20 years of experience with International organization, such as Focus Humanitarian Assistance, OSCE, Mercy Corps, Aga Khan Agency for Habitat in variety fields. Managing the whole branch of AKAH office, with more than 1o people under my supervision. Being assigned as a Safeguard focal points and Respectful Workplace Advisory person for AKAH staff. Having good interpersonal communications, team player skills, within this rich of experience the leadership, management skills has been improved to demanded level. Having computer skills in all Ms program, Access, Ms Planner and Ms. Project Manager. Speaking in Russian, Tajik and English. Having basic German. Knowledgeable Operations Supervisor with over 7 years of experience bringing planning and problem solving abilities. Motivated Operations Supervisor possessing excellent vendor relationship and contract manager skills. Comfortable working with people of all levels coupled with outstanding commercial approach to solving problems and developing business process.
KEY SKILLS AND CHARACKTERISTIC
Strong interpersonal
Communication
Ms Office
Ability to work in a team
Leadership
Attentive to details
Organizational skills
Working under pressure
Office Management
Recruiting and Hiring
Time Management
CONTACT
*******************@*****.***
Mob: +1-929*******
ACTIVITIES AND INTERESTS
Traveling, cooking, Tailoring