Customer Service United States
Resume:
ELIZABETH REZNICEK
CUSTOMER SERVICE MANAGER BAYTOWN, TX., 77521, UNITED STATES 713-***-****
DETAILS
Baytown, Tx., 77521
United States
*********@*****.***
SKILLS
Flexibility and Adaptability
Leadership and Teamwork
Conflict Resolution
Self-motivation
Interpersonal Skills
Decision Making
Critical thinking and problem
solving
Ability to Multitask
Fast Learner
Effective Time Management
Communication Skills
Computer Skills
Ability to Work Under Pressure
Highly responsible and reliable
PROFILE
Excellent time management skills combined with a superior knowledge of the customer service industry. A strong leader who works well under pressure, and exudes positivism.
. Highly competent communicator skilled in multitasking and effectively communicating with others. Several years of experience in various retail settings with a proven track record of job success. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions.
EMPLOYMENT HISTORY
District Manager at Bugle Boy Industries, Conroe, Texas February 1995 — November 2001
• Implemented and maintained visual merchandising specific to corporate standards.
• Brought forth an exceptional understanding of market trends.
• Hired, trained, and developed employees for various positions throughout the store.
• Developed weekly schedules per payroll guidelines while accounting for employee and store needs.
District Manager at Rave, Albuquerque, NM
November 2001 — September 2004
• Organized and prioritized work to complete assignments in a timely, efficient manner.
• Worked with a keen understanding of marketing operations and campaign efforts.
• Brought forth in-depth industry knowledge and experience.
• Fully engaged with team members to achieve the highest levels of productivity. General Manager at Ross Dress for Less, Houston, Tx. October 2004 — February 2007
• Worked with a high level of confidence and ambition.
• Sought to work through challenges and foster a positive team spirit.
• Served as a facilitator for problem-solving and peaceful resolutions.
• Brought forth excellent creative thinking abilities and skills. District Manager at Finlay Fine jewelry, Houston, Texas February 2007 — April 2009
General Merchandise/Drug Store General Manager at H.E.B. Grocery February 2011 — November 2015
• Worked with a strong attention to detail and excellent record-keeping abilities.
• Brought forth excellent time management and multitasking skills.
• Fully engaged with team members to achieve the highest levels of productivity.
• Maintained positive and poise, even in stressful situations. Real Estate at Self, Houston, Tx.
June 2016 — Present
• Managed systems and databases for sellers, buyers, and administration.
• Represented client's best interests during purchase and sale negotiations.
• Became a steadfast source of support for clients new to areas.
• Produced and implemented highly effective direct mail campaigns. EDUCATION
Marketing, University of Texas at Austin, Austin
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