STEVE MALCOLM WISHART
ad5etr@r.postjobfree.com / 954-***-**** /
Summary
A challenging position to commensurate with my qualifications. QUALIFICATIONS: With the thirty-nine years of Gas Station, Retail and Warehouse Management I have gained, I can work under any types of situations. I will be a benefit within any area. As you can see, I have no limits. I am a very capable, dependable, honest and hardworking individual, which is an asset to any position. I always go the extra mile to make sure that any problem or situation is resolved. Customer-oriented Store Manager offering over twenty five years of experience in retail operations, sales and service team leadership and profitability strategies Successful at sales growth, customer growth, budgets and goals. Well-versed in performing effectively across diverse industries. Exceptional business acumen, administrative strengths and program management abilities.
Communicative and team-oriented with proficiency in Excel, Windows, Word etc. Skills
Verbal and Written Communication
Staff Supervision
Customer Service
Policies and Procedures
Team Building and Leadership
Experience
The Seminole Tribe OF Florida
STORE MANAGER
09/2019 – 03/2024
Speedway/Hess Express
GENERAL MANAGER
05/2002-08/2019
GENERAL MANAGER/CERTIFIED
TRAINING MANAGER
Manage all shifts with up to twenty five associates and Assistant Managers. Responsible for daily
paperwork, cigarette, core-mark and vendor orders. Special Projects Implement new strategies to
Improve sales and the
Stores profit. Margins, seeking new vendors and
Products. Interacting with vendors to get the best Offers to build the store profits. Doing surveys to Compete with the completion, Troubleshooting
Technical problems, attending meetings with the
tribes.
Training new employees and Assistant Managers.
Doing Interviews, scheduling on a weekly basis.
Doing
Employee evaluations. Monthly Employee safety and
Regular meetings. Assisting General Manager with
Special projects. Web Ex weekly meetings.
Supervisor of five associates,
responsible for training/
hiring/customer service/
P&L's/ Inventory counts loss
prevention/reaching sales
goals. Survevs/
Scheduling/dealing with
vendors/store Appearance.
Training new as well as
promotable managers,
Supervisor of eight
employees, responsible for
training, hiring, firing,
dealing with vendors,
reaching sales goals,
developing sales, Inventory,
Loss Prevention, Price
Surveys, Customer Service.
Advance Til Payday REGIONAL
MANAGER
04/200*-**-****
RACE TRAC PETROLEUM AREA SUPERVISOR
05 / 1992-09/1997
FAMILY DOLLAR STORES STORE MANAGER
02/ 199*-**-****
JOHN DICKINSON & CO WAREHOUSE MANAGER
01/ 1985-01/1989 Supervisor of eight stores,
responsible for building Stores. Obtaining
leases, hiring and firing managers and
associates, Loss prevention, Training, billing,
P&L's, monthly and weekly
Report's, advertising and marketing, increasing
Sales and customer service.
Supervisor of thirteen stores. Responsible for
increasing sales, gas control, inventory
control, loss prevention, staff training, dealing
with Vendors, store appearance, monthly
meetings, P&LS, Customer service.
Supervised a staff of eight,
with responsibilities for
sales, store orders, inventory
control, loss prevention and
staff training. Oversaw daily
Transactions and ensured
optimum customer
Service.
Supervised a staff of ten...
Responsibilities include export/ import,
shipping receiving goods. Supervised the
transaction of Finished goods from production
and prepared
Daily reports.
Reports, directed advertising, marketing, sales, loss Prevention and customer service departments.
EDUCATION AND TRAINING
KEISER COLLEGE
Associate degree in Computer Engineering
03/2001
Dean's list
12/2000
BAUDER COLLEGE, BELMONT BOYS'S SECONDARY
SCHOOL
Diploma in Radio & Television Broadcasting
12/1984
DAHARRIE'S HOME DEPOT Supervisor of twenty employees, hiring, training STORE MANAGER and terminating emplpyment. Oveisaw local and 09/1981-11/1984 export departments, P&L's; weekly and monthly 08/1981
REFERENCES
REFERENCES ARE AVAILABE UPON REQUEST