Jonathan DeNeri
562-***-**** ********@*****.*** Los Angeles, CA
Professional Experience
Universal Music Group – Global Client Services Associate 2023-Present
• Manage financial handlings for over 100 client accounts, which has resulted in 100% retention for the label
• Utilize multiple data systems including SAP, Royalty Data Warehouse, and Copyright Licensing Application to efficiently provide confidential information to clients and team
• Oversee 2 second tier support teams when client inquiries are assigned to them, increasing efficiency by 10%
• Partner closely with Senior Manager to ensure service level agreements are completed, generating new business efforts daily
Apple Inc. (Advantis Global) – Budget Coordinator, Marketing Operations 2021-2023
• Manage multi-million dollar marketing budget for Apple Arcade, Music, and Podcasts to increase brand exposure and bottom-line revenue
• Oversee daily finance operations for Apple Producers, which involves invoicing, launching Purchase Orders, communicating budget availability, and tracking marketing spend in Airtable
• Audit and report budgetary discrepancies to senior management to maximize efficiency and finalize spending plans
• Evaluate and analyze trends within production trackers for procurement needs and projected expenditures daily
• Generate quarterly and annual budget forecasting information in Excel for Apple Services Marketing stakeholders
• Facilitate and lead weekly meetings with internal and external vendors to ensure budget is aligned across all necessary functions
Universal Music Group – Financial Analyst 2018-2021
• Analyzed, prepared, and processed 30 audit packages per day for 15 UMG labels to create vendor accounts in Uniport
• Monitored and made financial changes to SAP based on 50-100 email correspondences received daily
• Prepared audit packages from financial modeling and data spreadsheets in Excel, creating pivot tables and utilizing formulas including VLOOKUP
• Utilized various databases including IRS platform to research and confirm tax identification information
• Oversaw and managed 2 new hires in Financial Operations function Universal Music Group – Royalty Coordinator 2018-2018
• Held position for 3 months prior to promotion to Financial Analyst
• Handled all royalty data and statements for 15 UMG labels via SAP and TRACS
• Analyzed royalty agreements to ensure all parties receive accurate payments Disney – Customer Service Representative/Valet Runner 2015-2018
• Managed customer service needs for up to 150 guests per day, generating positive feedback for entire team function
• Balanced operational tasks via data tracking system to expedite customer wait times
• Answered phones, took messages, and responded to questions to provide an exceptional customer experience Skills
Hard skills: Financial planning & analysis, data processing, accounts payable, client relations, invoicing, budgeting Soft skills: Written and oral communication, detail-oriented, organized, decisive, proactive Technical skills: SAP, TRACS, Uniport, Airtable, Hype Archive, MS Office (Excel, PowerPoint, Word), Zendesk Education
Point Loma Nazarene University – Business Administration and Management