Project Management Event Coordinator

TONYA R. GIDDENS

646-***-**** ad5eqq@r.postjobfree.com

Proactive and solutions focused with strong project management, planning, coordination and reporting capabilities. Combines communication, interpersonal and problem-solving skills to build trust, liaise and direct the administrative functions of the businesses. Deftly manages confidential correspondence, travel and conferences. Owns assigned work streams, expanding principals’ time, efficiency and productivity.

● Office Administration

● Project Management

● Communication & Influencing

● Relationship Management

● Calendar Management

● Travel & Expense Reporting

● Cross-Functional Leadership

● Records/Document Management

● Event Planning & Administration

● Supplier Management

● Budget Administration

● Purchasing & Procurement

EXPERIENCE

2023-2024 Educator, Trey Whitfield School Brooklyn, NY

● Developed and implemented engaging lesson plans and instructional materials for 5th, 6th and 7th grade Social Studies aligned with state standards and curriculum guidelines

● Utilized a variety of teaching strategies, including inquiry-based learning, cooperative learning, and project-based learning, to promote active student engagement and critical thinking skills

● Created a supportive and inclusive classroom environment conducive to student learning and growth

● Provided timely and constructive feedback to students to support their academic development and achievement

● Fostered positive relationships with students, parents, and colleagues to create a collaborative learning community

2009 Event Coordinator, Bklyngurl Productions and Consulting Services New York, NY

● Planned and executed multiple successful corporate events, including conferences, seminars, and product launches, ensuring seamless coordination of vendors, logistics, and attendee registrations

● Researches and books travel arrangements to include hotels, airline tickets, and ground transportation for guests of events

● Developed and maintained strong relationships with clients, understanding their event objectives and delivering highly customized event solutions that exceeded their expectations.

● Managed event budgets ranging from $10,000 to $50,000, consistently optimizing costs without compromising quality, resulting in significant cost savings for clients.

● Coordinated and supervised event staff, delegating tasks and providing clear instructions to ensure the smooth running of events, while maintaining a positive and collaborative work environment

● Creates materials including letters, documents, presentational materials, expense reports, confidential reports, implement proofreading and editing of documents, handle errand requests, and perform extensive research.

● Develops post-event reports on the effectiveness of each event TONYA R. GIDDENS 646-***-**** ad5eqq@r.postjobfree.com Page 2 2014-2020 Ticket Agent New York City Center, New York, NY

● Engaged customers promptly and courteously, ensuring a seamless experience across various channels including telephone, online, and box office.

● Safeguarded customer data and processed transactions through the point-of-sale system.

● Sold an average of 50-75 tickets per day and efficiently handled a constant and fast-paced flow of incoming calls with minimal wait time.

● Collaborated in preparing company event and solicitation mailings sent to retail customers, individual and corporate donors.

● Demonstrated strong customer service skills while staffing guest relations, effectively addressing inquiries, defusing tense situations, and providing timely resolutions.

● Prioritized customer satisfaction and successfully resolved patron conflicts.

● Completed thorough opening and closing paperwork for retail ticket and subscription sales, accurately documenting and reconciling daily transactions, and preparing nightly reports.

● Utilized excellent communication skills to interact with patrons, individual contributors, and group sales via phone, email, and in-person.

● Assisted guests in navigating season calendars, private receptions, and special exhibitions through sales, registration, and cancellations.

2011-2013 Executive Assistant Planned Parenthood Federation of America, New York, NY

● Directed and managed office operations, including information flows, budgets, and operating expenses. Anticipated executive needs, kept projects on track, filtered distractions, and optimized meeting/travel schedules.

● Partnered with CIO and IT Project Manager to gain buy-in on recommendations for supplier management, communications, and updating inefficient internal systems, processes, and workflows.

● Restructured existing filing system for maximum efficiency, implementing a categorization system (Review, Read, File, Action, and Delegate). Efforts streamlined access and management of paper documents and electronic records.

● Managed end-to-end accounts payable process, including receiving supplier invoices, validation, coding, classification, authorizations, and correct handling for payments (checks, wires, and ACH).

● Revamped IT vendor database in MS Access, organizing and tracking vendor relationships. Enabled detailed recall of who/what/when and last action(s), centralizing and modernizing how supplier data is ordered, accessed, and stored.

● Planned and organized three department events annually. Collaborated with service manager to discuss needs, co-develop concepts, map plans, and timelines. Served as the point person for administering guest list and tracking RSVPs.

● Presented proposal to CIO, including event brief, summary budget, communications plan, and quotes (i.e., venue, catering, performers, staff, rentals, etc.). Recruited volunteers and took ownership of event set-up, break-down, and clean-up.

EDUCATION B.A., Communications College of New Rochelle New York, NY SOFTWARE Tessitura, MS Windows; MS Office, including Word, Excel, Access, PowerPoint, Publisher, Outlook and SharePoint; Quickly embraces and learns new technologies and proprietary software SKILLS Event planning Budget management

Vendor coordination Strong communication

Contact this candidate