Customer Service Sales Associate

Alissa Knight ** Terry Dee Ln, Colbert, GA, USA, *0628 706-***-**** ***********@*****.***

My objective is to secure a challenging position in a reputable organization where I can utilize my skills and experience to contribute to the success of the company while also enhancing my professional growth and development. I am seeking an environment that encourages innovation, creativity, and teamwork, and where I can make a meaningful impact while continuously learning and adapting to new challenges.

Professional Experience

Bath & Body Works November 2023 - Present

Sales Associate

Establish positive rapport with customers to determine needs.

Used point-of-sale machines to process payments at cash registers.

Supported customers by offering advice, recommending new items, and upselling additional products.

Restocked shelves, prepared for sales, and organized sales floor.

Your Happy Home May 2022 - Present

Real-estate Showing Assistant

Scheduled showing appointments and coordinated property access with homeowners and listing agents.

Provided excellent customer service to clients during property tours, addressing any questions or concerns.

Helped maintain and update property listings, including photos, descriptions, and virtual tours for online marketing purposes.

Half Price Outfitters May 2021 - April 2022

Sales Associate

Develop and maintain relationships with clients to ensure repeat business and customer loyalty.

Process transactions accurately and efficiently, exceeding company standards for customer service. Collaborate with team members to meet sales goals and create a positive shopping experience for

customers.

Nationwide Insurance January 2002 - June 2018

Insurance Compliance Office Manager

Implement and maintain policies and procedures to ensure the office remains in compliance with all industry standards and guidelines.

Conduct regular audits to identify any potential compliance issues and develop action plans to address them

Conducted thorough analysis of clients' current insurance policies to identify gaps in coverage and provide recommendations for improvements.

Utilized specialized software to create accurate quotes, process applications, and manage policy renewals with efficiency and attention to detail.

Education

High School Diploma

Winder-Barrow High School at Winder, GA

Key Skills

Problem-Solving Active Listener Team Work

Attention to Detail Communication Customer Service

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