T'Asia Williams
*** * **** **, ********, TX, ****2, US
ad5el4@r.postjobfree.com
I'm A hard working lady with over 6 years of experience in customer service environments.
Team player who is friendly, punctual, and enthusiastic. I'm Dedicated to learning, growing, and succeeding in your company. Flexible and adaptable, with a desire to learn new techniques and processes. Flexible, Open Availability, Cash
Handling
Cleaning and sanitizing
Cash register operationss
Sales
Customer needs assessment
Refunds and exchanges
Scanner operations
Good telephone etiquette
Customer service excellence
GED - 2023
Windham - Houston, TX
Professional Summary
Skills
Education
Front Waiter - July, 2023 to Present
Denny's - Longview, TX
Greet all guest with respect and a Smile Kept a professional demeanor while scheduling multiple reservations and managing seating arrangements in a high- traffic in I also am charge of keeping the dining room, lobby, and service areas clean. Two hours before my shift ends I wash all the dishes. Front End Cashier - October, 2020 to February, 2022 McDonald's - Longview, TX
As an Employee for McDonald's and Helped customers by answering their questions and completing their requests. I made sure there order was bagged up correctly and Fresh. During my shift I made sure the lobby and restroom were clean and sanitized.
Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
Greeted customers and responded to information requests. Cook/Cashier - May, 2020 to December, 2022
Popeyes Louisiana Kitchen - Longview, TX
Informed guests about daily specials and menu options. Quickly memorized new menu items and ingredients to assist customers in selecting items that met their needs and preferences. Packed food into bags and drink orders into carriers for to-go orders. Kept the kitchen clean and sanitary by sanitizing the counters, mopping the floors, I also cooked food up to the correct temperature as needed. Some days I moved different location from time to time depending on where it is short staff. Work History
Shift Leader - July, 2018 to January, 2020
Church's Texas Chicken - Longview, TX
As a shift leader my job duties were to come to work on time making sure the store was in order and everything was powered on ready to start the day. I was responsible for making sure that each draw was count down to the right amount of money before shift started and after my shift end. Provided on-the-job training and delegated daily tasks and responsibilities to new employees. Completed logs and reports to keep track of detailed information, such as production, spoilage, and departmental maintenance requirements. Was successful in resolving difficult customer complaints, promoting brand loyalty, and increasing repeat business.
Kept track of daily production, inventory usage, and any notable incidents to aid operational planning and strategic decision-making on behalf of Church's Chicken.
Cashier/Sales Associate/Stocker - June, 2016 to July, 2018 Walmart Supercenter - Longview, TX
At Walmart grocery store my job duties were to make sure that the truck was installed at a proper amount of time making sure everything was in the department it may belonged. With this job I was held accountable for many positions which made me very responsible for running the fitting room. When customers needed to try on clothes I had the key to the room. With working in the fitting room it also came with the walkie-talkie and the store phone whenever a customer called and needed to be directed to a certain department I was responsible for making sure it got there, and if staff or even a customer called where the important question that that needed manager assistant I was responsible for paging over the walkie or even over to intercom to make sure that everyone was very satisfied. Removed outdated and overripe items from stock to avoid health risks.
Certifications
Accomplishments