Customer Service Quality Control
Resume:
SUMMARY
SKILLS
EXPERIENCE
BARBARA
BASS
ad5ejt@r.postjobfree.com
Lillington, NC 27546
Very detailed oriented person who strives to give great customer service. Polite, attentive and a great listener.
Works well by self or with others.
• Quality Control
• Supply Management
• Project Support
• customer service
learned to present store/products to be
most appealing
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CONTRACTOR 03/2023 to 01/2024
Atley LLC - Fuquay-Varina, NC
Operated forklift and pallet jacks to unload materials, move loads to staging area or transport over short distances.
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• Set up and operate a variety of machinery used in the manufacturing process. Train new employees on proper operation of machines used in the manufacturing process.
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Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
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• Clean work areas regularly to maintain a safe working environment.
• Pack finished products into shipping containers or crates for distribution or storage.
• Operate equipment such as forklifts, hand tools, power tools, and inspection gauges.
• Produced quality products by palletizing, packaging and assembling finished items. Looked through work orders to determine type and quantity of materials needed for each production batch.
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MERCHANDISING-MASTER TERRITORY REP 09/2021 to 10/2021 Driveline Retail - Lillington, NC
• reworked displays for the current ad for Dollar General
• took down stock that was to be removed and repaced with new products
• redid pricing labels for shelves to reflect new pricing.
• responsible for cleaning up areas I worked in.
• made sure new signs, labels, product all matched current or new planograms TEAM MEMBER 08/2021 to 09/2021
Follett Bookstore (CCCC) - Sanford, NC
Assisted with the college bookstore during the first week of fall semester.
• Prepared merchandise for purchase or rental.
Assisted in managing inventory by stocking shelves, organizing displays and maintaining backroom storage areas.
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• Answered store and merchandise questions and led customers to wanted items.
• Bagged or packaged purchases.
• Restocked shelves after purchases were made by customers.
• Supported online orders by pulling and ringing merchandise for shipment. WIRELESS SPECIALIST 04/2021 to 09/2021
TROC Global - Fuquay-Varina, NC
• Recommended, selected and located merchandise based on customer desires.
• Answered store and merchandise questions and led customers to wanted items. EDUCATION AND
TRAINING
Maintained up-to-date knowledge about current trends in the industry regarding wireless phones.
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• sold post paid cell phones in the Electronics department in Walmart.
• Sold prepaid phones
• sold any accessories to go with the phones
• also had to try and assists customers in other areas as well SALES ASSOCIATE 09/2019 to 01/2021
Dollar General - Fuquay-Varina, NC
Maintained knowledge of sales and promotions, return policies and security practices.
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• Provided accurate information about products, prices and services.
• Organized stockroom shelves according to size, color or style.
• Greeted customers to determine wants or needs.
• Assessed customer needs to provide assistance and information on product features.
• Greeted customers and provided exceptional customer service. Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
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• Maintained cleanliness of store environment including floors, windows, displays.
• Organized store by returning merchandise to proper areas and restocked displays. East Wake High School - Wendell, NC
High School Diploma
06/1998
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