Customer Service Specialist
Resume:
JASMINE N. ARCHIE CUSTOMER SERVICE SPECIALIST
ad5ej6@r.postjobfree.com 708-***-**** Chicago, Illinois 60619
Profile Summary
Versatile customer service specialist with proven experience delivering tailored service and quality standards to
client base. Committed to problem solving through expanding product and service knowledge, to create a
seamless and efficient customer experience.
Professional Skills
* Results Driven * Effective Communication © Positive Attitude
* People-First * Tenacity + Time Management
Education
LINCOLN CHALLENGE ACADEMY 2019
General Educational Development Certificate
Work Experience
Fulfillment Center Warehouse Associate AMAZON 2022 - 2023
*Efficiently pulled, packed, weighed and properly labeled products based on daily order queue. Received
incoming loads, transported product to respective locations for timely shipping.
*Checked all incoming and outgoing products to ensure all quality standards and requirements were met.
*Consistently adhered to strict safety, quality and fulfilment production standards.
Full-Time Parent (2022 — PRESENT
*Not working due to birth of child
*Ready to return to work
*Child will be a toddler in June 2024
Management Trainee FINEST THREADS BOUTIQUE 2019 - 2021
*Worked directly under store manager to acquire essential knowledge to become manager. Completed
assigned tasks daily, including the ordering new inventory, cycling standing items, distributing employee
checks and collaborating with employees to keep positive morale within the workplace.
*Single-handedly ran social media pages to promote store traffic, digital engagement, and sales.
Office Assistant UNIFIED TAX INVESTMENT COMPANY 2016 - 2019
*Supported tax investment company through safeguarding certified and confidential databases, ensuring
all filing deadlines were understood and met.
*Performed various administrative tasks, ordering, and maintaining office supplies, and returning phone
and email correspondences.
INTERNAL USE.
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