Customer Service Restaurant Server

Susan Thompson

Atlantic City, NJ *****

**************@*****.***

+1-856-***-****

Experienced restaurant server/bartender with over 15 years of experience delivering exceptional customer service in fast-paced environments. Skilled in multitasking, taking orders accurately and maintaining a positive attitude.

Authorized to work in the US for any employer

Work Experience

Server

Chickie's and Pete's - Atlantic City, NJ

May 2023 to November 2023

• Thorough knowledge of restaurant menus, including food and wine pairings

• Experience working in a team environment, and communicating with colleagues to attend to customers and meet their needs

• Collected payments, handed down receipts to guests, and was involved in other minor financial transactions

Banquet Captain

Congress Hall llc - Cape May, NJ

April 2021 to May 2023

• Assign roles and duties to the staff, including the assistant banquet manager, and ensure that the event goes as per the plan

• Oversee décor, layouts, placements and factors that add to the look and feel of the venue

• Monitor the food and beverages section efficiently as a banquet service manager Cafe Manager

Enlightened Solutions - Ventnor City, NJ

November 2020 to May 2021

• Oversee scheduling of staff members and be able to quickly find replacements in the event of a staff member being sick or absent

• Monitor and maintain inventory

• Manage Front of House duties to include taking and making orders, clearing and preparing tables, prepare the bill and take payment

Education

High school diploma

Williamstown High School

Skills

• Banquet Experience

• Serving Experience

• Restaurant Experience

• Bartending

• POS

• Payroll

• Catering

• Upselling

• Cooking

• Cash Handling

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