Quality Assurance P O

KATRINA D. SCOTT

ad5ea0@r.postjobfree.com 469-***-**** P.O. Box 398564 Dallas, TX 75339

EXPERIENCE

**** - **** **** ** ****** Dallas, TX

Code Compliance Inspector

• Conducted inspections in an assigned geographical area to determine compliance with safety, structural, zoning, plans, and/or

applicable codes and ordinances

• Investigated alleged violations of federal, state, and local codes, ordinances, and regulations

• Requires corrections be made when deficiencies are discovered and assists in determining methods to achieve conformance

• Approved alternate methods for compliance

• Issued notices of violation and conducted follow-up inspections to ensure corrections are made

• Inspections are reported via Salesforce App on Government issued ipad

• Provided information to customers regarding codes and other regulatory requirements

2019 - 2020 Census Bureau USA Washington, D. C

Enumerator

• Interviewed residents in assigned areas, explaining the purpose of the Census, answering questions, and recording answers

• Verified and updated structures and addresses

• Visited assigned neighborhoods and knock on doors of households that have not yet participated in the Census

2018 - 2019 Metrostudy Rosemont, Il

Field Auditor

• Conducted monthly audits via sales office visits, email, and telephone interviews to obtain and update builder market information,

contract sales, and subdivision information

2017 - 2020 Upstage USA Pearland,TX

Stagehand

• Performed work backstage or behind the scenes in theatres, arenas, parks, and other location performances. This includes setting

up scenery, lights, sound, video, props, rigging, special effects, wardrobe, catering, and etc. for a production.

• Other Companies: Onstage Productions. James Thomas Productions.

2017 - Current WSP USA Winchester, VA

House Inspector

• Provide quality and timely housing inspections services to president-declared sites throughout the U.S. and its territories and

protectorates according to FEMA’s guidelines

• Assess and verify disaster-caused damage to the applicant’s residence and personal property—such as furniture, vehicles and

essential equipment for daily household needs

• Photograph damage to help document disaster-caused losses that render the applicant’s residence uninhabitable, unsafe or

inaccessible

2013 - 2017 PCC Realty/Veterans Realty Group Fort Worth, TX

Real Estate Agent

• Rented, leased, purchased, and sold property for clients (Residential and Commercial)

• Performed duties such as study property listings, interview prospective clients, accompanied clients to property site, show

property, discussed, drew up contracts, property management, and negotiated conditions of sale

2012 - 2017 LifeSpan Resources of Texas Dallas, TX

Director of Quality Assurance

• As a member of the Executive Board, first responsibility was to implement the quality assurance operations for the inhabitants of

LifeSpan Resources of Texas

• Followed applicable protocols, state/federal regulations and appropriate policies procedures to ensure compliance with federal and

legal guidelines

• Provided monthly and quarterly assurance reports to the CEO immediately of significant program issues and resolution

• Continuously evaluated ongoing processes, procedures, reviewed documentation, investigative techniques, policies and

regulations for recommendations of improvements, changes or modifications of all operations

• Determined scope and severity that reflects the extent of the deficient practice that included the preparation of project time tables,

assists in the training of new team members

• Conducted job analyses that included background research, site observations, interviews, focus groups, questionnaire development

and administration

• Provided review, consultation, and termination of staff members

• Planned and administered assessments at Day Habilitation Center

• Planned and assigned tasks to other staff

• Developed and delivered training to employees and family members of residents

• Attended trainings and other workshops for program stability and improvement

• Traveled to group homes throughout the state to perform spontaneous inspections and investigative assignments to ensure

environment is in compliance with applicable federal, state, and local regulations. This includes physical plant inspections, fire drills, etc.

EDUCATION

Prairie View A&M University Prairie View, TX

• Masters of Arts, Counseling with an Emphasis in Education & Leadership

• Masters of Science, Human Sciences with a Specialization in Marriage & Family Therapy

• Bachelors of Science Psychology with a Minor in Music

ADDITIONAL RELATED EDUCATION

Prairie View A&M University Prairie View, TX

Department of Architecture: Community Development

Relevant Coursework

• 5343 Historic Preservation

• 5313 Community Management & Leadership

• 5013 Introduction to Community Development

• 5363 Community Structure

• 5073 Community Development Finance

• 5083 Demo. & GIS

North Lake College Irving, TX

• Major: Business/ Mortgage Banking/ Real Estate

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