Customer Service Quality Control
Resume:
Professional summary
QC/QA Tech with over two years of diverse experience, adept in enhancing safety standards and product quality across various industries, including poultry processing, automotive, and solar energy. Demonstrates exceptional skills in customer service, team collaboration, and quality control, ensuring meticulous audits and inspections lead to significant improvements.
Employment history
JC Penny Store Associate Florence, Al
Jul 2007 - Nov 2012
• Welcomed customers and offered assistance upon store entry• Maintained sales floor and fitting room organization• Promoted store credit cards, consistently achieving quotas Pilgrims Pride Debone Russellville, Al
Feb 2013 - Mar 2018
Implementing new deboning techniques to reduce waste and increase sustainability in poultry processing operations, aligning with company's commitment to environmentally friendly practices. Polaris Laborer Huntsville, Al
Oct 2021 - Apr 2022
• Assembled off-road vehicles at Polaris in the utility vehicle market. Demonstrating a strong work ethic and attention to detail while following assembly instructions to ensure high- quality off-road vehicles are produced consistently at Polaris, contributing to the company's reputation for reliable and durable products in the utility vehicle market. Aerotek Solar Laborer Cherokee, Al
Dec 2019 - Feb 2022
• Assembled solar panels and performed QC inspections at Aerotek• Optimized solar panel installation processes to increase efficiency and productivity for the solar laborer team in the Oil / Energy / Solar / Greentech market
Pilgrims Pride Safety Russellville, Al
Apr 2022 - Feb 2024
Conduct regular audits and inspections of deboning equipment and facilities to ensure compliance with safety regulations and standards, promoting a culture of safety and reducing the risk of workplace accidents at Pilgrims Pride.
Melissa Johnson
QC/QA Tech
2241 Shade Avenue, Florence Al, Florence, United States, 35630
*****************@*****.***
Skills
Customer Service Team Collaboration
Quality Control Poultry Processing
Education
High School Diploma Coffee High School Florence, Al May 1997
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