Accounts Payable Receivable
Resume:
Monika Plaza
****************@***********.***
Work Experience
Tenant Account administrator
Daniels Gateway Rental Communities - Ontario
February 2023 to Present
• Process all monthly pre-authorized payments and bank submissions. Review and process per- authorized payments returns and post-dated return cheques.
• Perform all Accounting monthly functions for investor portfolios, including processing rent payments, invoices and contacting clients for payments.
• Prepare, review, and submit quarterly managerial report.
• Prepare and customize daily outstanding rent reports.
• Respond to all tenants’ emails and assist site staff with any questions. Pr op er t y Adm i n i s t r a t or
Quadreal Property Group
December 2021 to January 2023
• Accounts payable - code, verify and input invoices to ensure they are processed in timely manner.
• Investigate overdue balances diligently. Maintain billing system.
• Prepare and reconcile monthly Visa transaction statements.
• Accounts receivable - reporting, support, and bank deposits.
• Analyze and act on monthly aged receivables report.
• Prepare and provide tenant history/statements of account and ensure accuracy of posted rental charges and
payment receipts.
• Provide tenant security deposit balance reports.
• Assist PM annually to verify year-end Tenant Realty Tax and CAM information for year-end adjustments.
• Enter monthly tenant sales, prepare monthly sales reports, and distribute them.
• Actively pursue any outstanding amounts regarding Tenant rents and respond to Tenant’s inquiries.
• Assist in preparation of various monthly, quarterly, and annual reports for PM and assist in annual budgeting
process.
• Prepare Lease Review Checklists and ensure the accuracy of information.
• Update and review purchase order process on a monthly.
• Liaison with lease administrators and distribute annual rental notices as well as year-end adjustment notices to
ensure that terms of the lease agreement are met.
• Assist with preparation of annual budgets and reforecasts for each building
• Assist with tenant’s events
• Prepare and distribute tenant’s correspondences, such as letter and memos
• Assist in resolving tenant’s daily issues/complaints
• Maintain tenant lists/files
• Embrace and pro-actively support QuadReal’s culture of environmental sustainability, and corporate and social
responsibility.
• Other duties as assigned from time to time.
Pr op er t y Adm i n i s t r a t or
Fieldgate Properties
July 2018 to December 2020
● Responsible for all aspects of office administration and reception duties at We s twood Square with respect to; receiving all incoming calls to the management office
● Greeting all walk-ins
● Managing the Ad-Mart wall for maximum revenue
● Assisting the property manager will their day to day duties
● Set-up meetings with tenants, owners and management
● Assist with the collection of rents
● Collection all sales figures from tenants,
● Communicate, direct and schedule with maintenance, security, and all other trades and contractors
● Assist with all marketing initiatives
Timbercreek Asset Management Lea s i n g Agen t / Regi on a l Adm i n i s t r a t or - Cape Town, Western Cape
November 2016 to January 2017
)
● Greet prospective tenants and qualify by covering all criteria (ask questions, utilize completed guest cards
● Immediately record all telephone and in person visits on appropriate reports
● Provided general inquiries about living in the suite, and the community
● Show prospective tenants available suites, processed tenant applications and lease agreements
● Have prospect complete application and secure deposit in accordance with company procedures
● Ensured apartment is ready for resident to move-in on agreed date
● Prepared N4’s and N8’s
Lea s e Adm i n i s t r a t or ( Con t r a ct
AGB Properties - Victoria, BC
December 2015 to March 2016
)
● Responsible for providing administrative support pertaining to all office inquiries
● Composing and typing correspondence memos
● Managing an extensive email and phone base
● Preparing purchase orders
● Handling an extensive filing system and reports
● Assisted with contracts
Pr op er t y Adm i n i s t r a t or
Bentall Kennedy
June 2015 to October 2015
● Accountable for rent collection, cheque posting, and tenants accounts
● Reviewing of monthly recurring billing along with annual budget processing for assigned building portfolios
● Handled the administrative and payroll procedures, A/R, invoice and cheque processing, letters/correspondence
● Responsible for vacant unit utility accounts monitoring and tracking Pr op er t y M a n a ger / Of f i ce M a n a ger
Mareka Properties 2000 Ltd.
November 2014 to April 2015
● Managed Condominium Property of approximately 100 units
● Responsible for full payroll processing
● Handled various vendor cheques
● Performing weekly and monthly CEF
● Cheque deposits to various banks and ensuring on time deposits were always achieved
● Maintained accurate filing system along with effective meeting minute recordings and minute book entry log for all Condo Corp.
● Monitored monthly banking contracts along with providing owners with accurate monthly statements
Property Administrator
Del Pr op er t y M a n a gem en t, Av i s on You n g April 2013 to August 2014
Ri oCa n M a n a gem en t In c. ( Com m er ci a l )
● Handled all communication and correspondence regarding property inquiries via telephone or by email
● Assisted Property Management Teams, Owners, and Tenants on daily basis
● Updated tenants listings/files
● Handled accounting/invoicing procedures in conjunction with Head Office needs
● Prepared countless Status Certificates
● Sent out notices of late payments, arrears, NSF Cheques Pr op er t y Lea s i n g Adm i n i s t r a t or
Oxford Properties
June 2011 to January 2013
( Res i den t i a l )
● Completed all leasing documentation i.e. rental applications, credit checks, references, advertising requirements, traffic reports, welcome packages
● Assisted PM in all administrative and operational duties, meeting all deadlines on reporting, project schedules
Education
Accounting 1 and Mortgage Broker
Sheridan College - Toronto, ON
January 2008 to September 2010
Financial Planning
Humber College
Skills
• Experience with property controls and inventory management. Experience with Remedy software. Strong communication skills, both oral and written
• Strong written and verbal communication skills and proofreading skills with a high level of attention to detail
• Demonstrated strong customer service background required with excellent interpersonal skills, self- motivation, personal initiative and desire to learn
• Effective computer skills in Microsoft Office including Word and Excel
• Highly organized with excellent project management skills and lease administration with ability to prioritize comprehensive and shifting workloads
• Intermediate Computer Skills in Microsoft Office suite, specifically Word, Excel, and PowerPoint, JD Edwards, Quick books, Yardi Gemini, Property Ware, Internet and Social Media Tools Fluent in English and Polish
• Property Management
• Accounts Payable
• Accounts Receivable
• Microsoft Outlook
• Bookkeeping
• Office Management
• Accounting
• Property Leasing
• General Ledger Accounting
• Event Planning
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