Customer Service Specimen Processing
Resume:
NYOKA NICOLE WASHINGTON
*********************@*****.*** 346-***-**** Houston, TX 77066
Summary
Organized and motivated employee eager to apply time management and organizational skills in various
environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Hardworking and competent Phlebotomist and Processor with extensive knowledge in clinical laboratory operations.
Punetual and profe:
of team.
Skills
* Chemical and Stain A:
* Histochemical Testing
* Specimen Processing
* Specimen Preparation
* Clinical Lab Settings
* Good Work Ethie
* Customer Service
* Conflict Resolution
* Training & Development
Experience
Quest Diagnostics Houston, TX
Lead Phlebotomist/Specimen Processing
‘Technician
03/2003 - Current
Quest Diagnostics Houston, TX
‘Trainer
03/2003 - Current
Education and Training
University of Phoenix Tempe, AZ
sional, willing to work various shifts and driven to perform successfully in solitary role or as par’
* PPE Use
* Flexible Schedule
* Reliable & Trustworthy
+ Computer Skills
* First Aid/CPR
* Team Building
* People Skills
* Histologic Slides Preparation
* Data Management
Performed microscopic examinations and evaluations of
laboratory specimens.
Protected patient information by adhering to strict confidentiality
standards.
Maintained neat, organized and confidential written records.
Received, logged and assessed quality of specimens received.
‘Tracked and maintained inventory of laboratory supplies.
Trained newly hired top talent to fill key positions and maximize
productivity.
Provided constructive feedback and positive reinforcement to
keep trainees motivated.
Developed and coordinated trainings to help individuals lean
company policies and procedures and job tasks.
Monitored training effectiveness through observation and metric
analysis.
Facilitated orientation and training classes to communicate
policies and procedures to new hires.
Associate of Applied Science in Health Information Technology
Fortis College - Phoenix Phoenix, AZ
Phlebotomy
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