CUSTOMER SERVICE
LESLIE
CORELLA
CONTACT INFORMATION
***************@*****.***
**** * ****** ***. ** Paso TX 79932
SKILLS
LANGUAGES
Spanish Native
English Advanced
Portuguese Intermediate
French Intermediate
Italian Intermediate
OBJECTIVE
Experienced customer service professional with a proven track record of delivering exceptional support and building strong relationships with clients. Skilled in problem-solving and communication to provide top-notch service. EXPERIENCE
HUMAN RESOURCES
Consumer Directed Services. San Antonio TX 2014 - 2018 MARKETING ASSISTANT
Milli Ticket. Los Angeles, CA 2018 - 2022
SPANISH INTERPRETER
Language Line Solutions. Alburqueque, NM 2023 - 2024 Clerical
Linguistics
communications
Conducted interviews, screened candidates, and assisted in hiring process for various positions.
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Coordinated employee training sessions and workshops on diversity and inclusion.
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Oversaw performance appraisal process and provided feedback to employees and managers.
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· Assisted in creating social media content and managing online presence.
· Conducted market analysis and research to support marketing strategies. Coordinated marketing events and promotions, contributing to increased brand awareness.
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Assisted in developing and executing email marketing campaigns to reach target audience.
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· Proficient in translating between Spanish and English in various settings. Skilled in interpreting for business meetings, medical appointments, and legal proceedings.
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· Experience in accurately conveying complex information and cultural nuances.
· Ability to work efficiently under pressure and maintain confidentiality. EDUCATION
MARKETING ASSOCIATE
UCLA. Los Angeles, CA 2019 - 2022
AUDIO ENGINEER
Full Sail University. Winter Park, FL 2023 - Present