Security Director Operations
Resume:
TERESA “TRACY” SMITH
APT. 125
SALT LAKE CITY, UTAH 84101
**********@*****.***
PROFESSIONAL SUMMARY
Dedicated and results-oriented Security Director with a proven track record of leadership and excellence. Recognized for professionalism, exceptional communication skills, and the ability to manage complex projects efficiently. Committed to maintaining a safe and secure environment for both guests and employees.
EDUCATION
**Lincoln University**, Lincoln, Pennsylvania
Associate Degree in Business Management
**Metropolitan Police Department**, Washington, DC
Crime Scene Search Certification
(Trained under the Uniformed Division of Secret Service, Homeland Security)
SKILLS
- Strong investigative skills with the ability to elicit and document relevant details.
- Demonstrated integrity, reliability, and commitment to excellence.
- Proficient in security risk management practices, regulatory compliance, and industry standards.
- Effective team leadership in fast-paced environments.
- CPR certified.
PROFESSIONAL EXPERIENCE
SAFETY AND SECURITY DIRECTOR
WESTGATE RESORT, PARK CITY, UTAH
OCTOBER 2023 – PRESENT
- Supervise security operations for a 488-room resort, including two restaurants and seven pools.
- Responsible for hiring and managing security staff, as well as overseeing CCTV camera operations.
- Conduct thorough investigations into staff and guest incidents, maintaining rapport with law enforcement.
- Certified in CPR training.
FONTAINEBLEAU RESORT MIAMI BEACH
OCTOBER 2021 – SEPTEMBER 2023
ASSISTANT SECURITY DIRECTOR
- Managed security operations for a 1700-room resort, including five restaurants and eleven pools.
- Led overnight shifts and crisis management efforts.
- Oversaw hiring and training of security staff, as well as CCTV camera operations.
- Maintained liaison with off-duty law enforcement.
- Certified in CPR training.
OAKWOOD CENTER
ANDY FRAIN SERVICES
AUGUST 2021- OCTOBER 2021
SECURITY DIRECTOR
- Developed and implemented security programs and SOPs for a large mall complex.
- Managed security team training and development.
- Acted as liaison between clients and officials.
ACE HOTEL
OCTOBER 2018 – JUNE 2021
SECURITY DIRECTOR
Implemented security programs and SOPs for hotel operations.
- Managed training and development of security staff.
- Maintained liaison with clients and officials.
TYLER AND COMPANY, MOBILE, AL
JANUARY 2016 – OCTOBER 2018
SECURITY CONSULTANT
Assessed security needs and managed security staffing for properties.
- Acted as liaison between owners, clients, and officials.
DIVERSIFIED SECURITY CONCEPTS, RICHMOND, VA
JANUARY 2010 – DECEMBER 2015
CHIEF EXECUTIVE OFFICER
Managed all aspects of security operations for a successful startup company.
- Led a team to significant growth and recognition.
- Acted as liaison between stakeholders and officials.
- Awarded Salute to Excellence from the Richmond Police Department in 2012.
INSIGHT INVESTIGATIONS & SECURITY, RICHMOND, VA
JANUARY 2009 – JANUARY 2010
BUSINESS DEVELOPMENT MANAGER
- Managed administrative tasks and client relations.
- Supervised security staff and coordinated operations.
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