Commercial Lines Service Agent

Jean C. McConville, CPCU, AAI

*** ********* **, *********, ** (H) 410-***-**** (C ) 443-***-****

Email: ad5dya@r.postjobfree.com

Licensed: Licensed Maryland Resident Property and Casualty Insurance Agent.

Professional Insurance Experience:

McCabe Insurance Associates, Inc., 5501 Twin Knolls Rd., Ste 101, Columbia, MD 21045

Dates: June 2018 to October 6, 2023 Commercial Service Agent

Duties:

Wrote New Business with Erie Insurance, RT Specialty (formerly All Risk); Connext; Progressive, Chesapeake Employers, etc.

Reviewed and Processed Renewals, Endorsements, Workers Compensation and GL Audits, and payments

Took phone calls and filled in when Commercial Lines Manager/Vice President not available

Processed Cancelations. Also issued New & Renewal Certificates (GL & Property) including ACORD 101s and Endorsements

* Rated New Business with Erie Insurance (Proposals & Applications of Insureds and Prospects issued by me and forwarded to insureds and prospects. I rewrote Erie’s policies to ErieSecure Business policies for all Commercial Lines, if price and coverage competitive and accepted by the insured(s). Issued Quote Proposals of New and Renewal business not only for Erie Insurance but also other insurance carriers to submit to prospects and insureds, such as accounts to be submitted to both standard and/or excess & surplus lines carriers.

* Took Erie Insurance Claims calls, processed these claims requests to Erie, and requests from Maryland MVA.

Schoenfeld Insurance Associates, Inc., 6225 Smith Avenue, Ste B150, Baltimore, MD 21209

Dates: August 1994 to June 2017 Senior Commercial Account Manager

2000 Employee of the Year

Duties:

Managed the day-to-day workload of my desk, including but not limited to processing change requests and maintenance of my accounts, correspondence, and telecommunications with my Insureds, with Insurance Company underwriters, with Claims Adjusters (occasionally) and Loss Control Representatives (occasionally) regarding my book of business.

Created Insurance Proposals for both new and renewal business.

Marketed renewals to Insurance Carriers including asking underwriters for coverage options and quote options and presented these options to the producer and consequently these coverages and options are presented to the insured(s) by either me or the Producer.

Checked and processed endorsements, renewals, new business tied to renewals, audits, including attaching agency copies, correspondence with insureds and company underwriters to the System’s Account’s line of business.

Invoiced Agency Billed Policies, including endorsements, renewals including monthly, bi-annually, quarterly, and annual renewal and annual installments on a two (2) or three (3) year policy, and audits (Workers Compensation, General Liability and if written on a composite basis, Automobile policies). I also set up Direct Bill renewals for billing.

Additional Work Experience:

Horenberg Insurance Agency, Inc., Silver Spring, MD (December 1992 to August 1994)

I handled Small Commercial Accounts, and Professional Liability policies for Lawyers, CPAs, and for medical professionals. I left this company as I found a better opportunity with Schoenfeld Insurance Associates, Inc.

Strasco Insurance Agency, Inc., Pikesville, MD (August 1991 to September 1992) This Agency is a small family business, predominately Personal Lines accounts. I handled large and small Commercial Lines accounts as well as Personal Lines Insurance accounts and Bonds while I was there. I replaced an employee who was on short-term maternity leave until she returned to work.

Loomis Insurance Agency, Annapolis, MD (October 1990 to May 1991) Agency ultimately went out of business. Commercial Account Manager – I handled both large and small Commercial Lines accounts.

Insurance One, Inc., Rockville, MD (July 1987 to October 1990) Commercial Account Executive – In House-I handled large Commercial Accounts over $25,000 in premium and smaller accounts. I interacted with the Insurance carriers, the Insureds, and the producer(s) to provide the finished product for the producer to present to the respective insured.

Tongue, Brooks, Inc., Baltimore, MD (April 1983 to July 1987) Senior Commercial Lines Underwriter- I handled large and small Commercial Lines accounts. I also underwrote accounts for the Royal Insurance Company and another Insurance company that Tongue Brooks was working directly with.

Huntington T. Block Insurance, Washington, DC (July 1978 to April 1983) My position was as a Senior Commercial Package Supervisor. I handled Commercial Package policies A-L., including the day to day reviewing and processing the policies.

Honors and Awards: Employee of the Year 2000

Education: The American University, Washington, DC Graduated with a BA in Political Science

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