It Support Technical
Resume:
Jacob Johnson
North Little Rock, AR ***** 501-***-****
ad5dxp@r.postjobfree.com
PROFESSIONAL SUMMARY
Highly effective team player, with proven success in quality control, customer service, technical support, and operations analysis. Notable 20+ years of experience as an Information Technology Support Specialist. Demonstrated ability to plan, organize, and lead complex projects for large organizations. SKILLS Application Support Citrix
Software Troubleshooting Help Desk
Computer Network Desktop Support
Information Security Mac OS
IT Support Active Desktop
Microsoft Windows Technical Support
VPN
WORK HISTORY IT SUPPORT / PRODUCTION CONTROL ANALYST 10/2003 to CURRENT Dillard's Little Rock, AR
Maintained open lines of communication with store, warehouse and corporate employees, ensuring timely updates on critical developments related to ongoing projects or potential changes.
Developed and maintained detailed production plans, ensuring alignment with company objectives and customer needs.
Optimized material usage by devising innovative solutions for reducing waste during the production process.
EDUCATION No Degree Criminology
Arkansas State University, State University, AR
High School Diploma 05/2000
Sylvan Hills High School, Sherwood, AR
JJ Jacob Johnson
North Little Rock, AR 72118 501-***-****
ad5dxp@r.postjobfree.com Bold Profile
PROFESSIONAL
SUMMARY
Highly effective team player, with proven success in quality control, customer service, technical support, and operations analysis. Notable 20+ years of experience as an Information Technology Support Specialist. Demonstrated ability to plan, organize, and lead complex projects for large organizations. SKILLS Application Support Citrix
Software Troubleshooting Help Desk
Computer Network Desktop Support
Information Security Mac OS
IT Support Active Desktop
Microsoft Windows Technical Support
VPN
WORK HISTORY IT SUPPORT / PRODUCTION CONTROL ANALYST 10/2003 to CURRENT Dillard's Little Rock, AR
Maintained open lines of communication with store, warehouse and corporate employees, ensuring timely updates on critical developments related to ongoing projects or potential changes.
Developed and maintained detailed production plans, ensuring alignment with company objectives and customer needs.
Optimized material usage by devising innovative solutions for reducing waste during the production process.
EDUCATION No Degree Criminology
Arkansas State University, State University, AR
High School Diploma 05/2000
Sylvan Hills High School, Sherwood, AR
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