Sales Representative Customer Service

Shekayla Jones

I am applying for this job position within your company. Based on the posted description, I am confident that I am fully qualified to be an asset on the team. My objective is to grow and work enthusiastically on a team or as an individual to achieve the goals of not only myself but an organization I believe in. 2 Faversham ct Columbia, SC 29229 704-***-**** ad5dso@r.postjobfree.com WORK EXPERIENCE

Spectrum Charter — Chat Sales Representative

DLP Realty — Leasing agent

Wells Fargo — Phone Banker 1

Black Bean Co — cashier

EDUCATION

Northwestern High School

Columbia College

07/2020 to 08/Present, West Columbia

Work from home receiving inbound chats. Excel at meeting sales goals by using empathy, great customer service skills, and persuasive language that encourages customer trust. Daily problem solving and repacking of services to t customer needs. Transfer chats and calls, relay information, and stay up to date on business procedures. 06/2019 to 07/2020, Columbia SC

Leased apartments, provided exceptional customer care, listened to the needs of my clients and got them into apartments that would best t their needs and budget, showed empathy and problem solved under strict time restraints Translated and assembled business requirements into detailed, production-level technical speci cations, detailing new features and enhancements to existing business functionality. 07/2017 to 01/2018, Columbia SC

Answered inbound calls, solve customer related banking issues using research and knowledge, offer related products to customers, transfer calls, relay information, be professions, quick, empathetic and enthusiastic 08/2015 to 08/2017, Columbia SC

Cashier, waitress, boh prep cook

08/2009 to 05/2012

08/2012 to 08/2016

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