Office Assistant High School
Resume:
YVETTE L. SIMPSON
Baltimore, MD 21231
ad5dsb@r.postjobfree.com (personal) ad5dsb@r.postjobfree.com (work)
My goals is to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
September 2021-Present Baltimore City School System
200 E. North Ave
Baltimore, MD 21202
Hall Monitor (September 2021- August 2022) (Excel Academy High School @ Francis M. Wood) Participated in students take-in and dismissals. Checked students belongs as they entered the school and confiscated contraband. Monitors student activities on school premises. Monitors activity in the cafeteria during lunch periods. Set in classroom per the request of the teacher when needed.
Office Assistant (August 2022-JuIy 2023) Maintained files and record systems requiring knowledge of a variety of indexing methods. Operates a variety of office machines and equipment. Answer telephone calls and provide information regarding office functions, operations, and procedures. Gave information to or elicits information for the public to properly complete forms and procedures. Screens forms and documents to determine accuracy and completeness of information. Receives, lifts, sorts, stacks deliver and distributes mail and other materials. Maintain a supplies of office materials. Compiles and organizes data for reports. Prepares forms and documents for distribution. Performs filing and maintain simple logs and records. Handle all subpoenas of cumulative files of the students to issue to the legal department of the Board of Education. Perform and promotes all activities in compliance with equal and nondiscrimination policies; follows federal laws, state laws, school boards policies and the professional standards.
Registrar/Secretary (July 2022- Current) (Fallstaff Elementary/MiddIeSchool) Served as the inschool expert on City Schools processes and expectations for student enrollment and withdrawals, student attendance, student records and student schedules. Managed all schoolbased enrollments, transfers, and withdrawal. Ensured school follows all procedures and documentation for student enrollments and withdrawals. Assists families in navigating the Enrollment, Choice and Transfer Process. Monitored and shared student attendance reports with Staff. Documents all attendance changes and correct attendance for students and staff. Ensures each student has a complete electronic cumulative file in Infinite Campus and the updates are added annually as requires. Shares or collects student records in a timely manner when a student transfers an correctly documents the transfer in Infinite Campus Works with the Master Scheduler to ensure students are enrolled in the classes needed to matriculate or be on track to graduate and have working schedules for the first day of school or first day of enrollment. Oversees distributions of schedules to students and families and of rosters and class schedules to staff. Ensures all enrollment, transfer attendance and another student data reports are submitted on time, along with continued follow-up with prior school to ensure latest report card, transcripts and or/or progress report in received. Coordinates with the homeless liaison, immunization coordinator, IEP chair and transportation coordinator, especially with new entries. Performs and promotes all activities in compliance with equal employment and nondiscrimination policies; follows federal and state laws, school board policies and the professional standards.
July 2001-August 2021
Patuxent Institution (Prison)
Correctional Officer Il
7555 Waterloo Rd.
Jessup, MD 20794 410-***-****)
My responsibilities: maintain security and custody of the inmates population. Essential functions require me to be responsible and accountable for immediate supervision, custody, care and control of inmates. Respond to emergency situations, gather information and prepare written documentation and agency reports. Conduct facility security and inspections, use security devices, respond to inmate needs, requests and complaints. Attend rollcalls and various state mandated training sessions, maintain proper care and maintenance of uniforms and equipment. Assured that prisoners are searched, bathed, clothed and assigned to cells. Maintain discipline and orderly conduct. Confine and releases inmates from cells. Examines packages received by inmates. Enforce rules and regulations governing the conduct of visitors. Monitored inmate activities. Break up confrontation between inmates and/or inmates on staff.
Trained all incoming NEW Officers that recent graduate from the Academy. Certified as a FTO Officer and Chief Shop Steward for AFSCME Union
June 2000-July 2001
Legal Aid Bureau, Inc.
Front Desk Receptionist
29 W. Susquehanna Ave, Ste. 300
Towson, MD 21286 410-***-****
Assist the Lawyers with typing letter from dictation. Filed court documents at the Baltimore County Court House. Sort Incoming and Outgoing mail. Assist the office manager when needed. Closed files in the filing system. Photocopy court documents for client's files. Interview potential clients on Mon., Tues., Wed and Friday during an intake process. Maintain the filing system. Up kept the postage machine.
During the years of 1994-1997 1 served as a Customer Service Representative for a few companies such as Bally Total Fitness and Baltimore Sun Newspaper. I represented the companies in/outbound call center, by assisting their customer' the many questions of the contracts. The goals were to prevent cancellations of contracts, that goal was met and also added new clients as well. I assist the customers with full understanding of their contracts by explaining their policies. While at the Sun, I worked with Delivery Person, Zone Manager and the Distributing Manager to improve the service with delivery. Accept all customer's payment to apply to the account and make changes to the account with updates to their account.
From 2008-2021 while I was an correctional officer Il, I was certified as Chief Shop Steward for
Local AFSCME Council 3. I was an Active Member of Local 1319 and served as the Secretary
Treasurer from 2014-2020. During my time at Patuxent Institution, I represented members of Local 1319 as well as other members from other Departments (Correctional, SHA, DSS and Parole and Probation, etc.)
Education:
Graduation June 1991 from Southern High School, 1100 Covington St. Baltimore MD 21230 with a Business Diploma. Some college credits from Baltimore City Community College and Baltimore County Community College (Correctional Officer credit). Graduated August 2001 from Maryland Police and Correctional Training Commission (Criminal Science).
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