Front Desk Customer Service
Resume:
Nyisha Andrews
Front Desk Representative
Contact
West Palm Beach, FL
***********@*******.***
Objective
To obtain and secure a position within an organization where my skills and talents will be utilized along with allowing room for growth.
Education
Lake Mary High School
Lake Mary, FL
HS Diploma
GPA 3.87
Key Skills
Customer Service
Communication Skills
Answering Phones
Multitasking
Interpersonal Skills
Organization
Problem-solving
Experience
December 2021-Present (Part time)
Remote Receptionist • EZ Screen Lab Services (Remote Valdosta GA)
January 2019-June 2021
Lead Front Desk Associate • National Business Solutions (Remote West Palm Beach FL)
Responsibilities: Responsible for working independently, and without direct supervision. Possessed a strong communication, telephone, and customer service skills. Detail-oriented and able to multitask. Checked patients and service providers in/out. Knowledgeable with the process on how to react to emergency response and access control procedures; monitors and operate electronic security control systems; and accurately maintains daily logs, records and forms.
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.Within front desk staff.
Leadership
Successfully Led front desk team to meet front desk goals while maintaining excellent customer service.
References
Available upon request.
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