Customer Service Assistant Manager

AS

ASHLEY SMITHLIN

****************@*****.*** 253-***-**** Tacoma, WA 98445

Proficient Cosmetologist with 7-10 years of experience in braiding, coloring, hair care. Successful at aftercare treatments treatments and comprehensive plans for individualized client care. Offering extensive knowledge of planes, walking people through and explaining and doing what I'm doing so the client understands and feels comfortable with their service and selling techniques.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Tool, Equipment and Surface Sanitizing

Hair Straightening and Curling

Decision Making

Adaptable to Changing Client Needs

Workstation Cleaning

Hair Cutting and Trimming

Relationship Building

Creativity and Originality

Customer Consultation

New Technique Development

Salon Cerna Tacoma, WA

Senior Hairstylist

09/2021 - 08/2023

Increased sales by providing exceptional service and maintaining positive and energetic attitude.

Evaluated client hair type, condition and desired outcome to determine ideal services.

Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

Washed, colored, cut and styled hair for high volume of clients daily. Collected payment from customers and scheduled next appointments. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Worked with autistic, special special needs children Elderly, and high maintenance clientele

Specializes in curly and ethnic hair

Top performing on balayage braiding, braiding, color, corrective highlights, low lights and creative color

Smart Styles Hair Salon Tacoma, WA

Senior Hairstylist

07/2019 - 08/2021

Increased sales by providing exceptional service and maintaining positive and energetic attitude.

Evaluated client hair type, condition and desired outcome to determine ideal services.

Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

Backed up reception desk by answering phones, scheduling appointments and processing payments.

Washed, colored, cut and styled hair for high volume of clients daily. Met with new clients and provided successful hair consultations detailing Summary

Skills

Experience

expectations for color, style and cut.

Kept notes listing preferences and services provided to clients for quick reference.

Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit.

Braiding bleaching tone, highlighting root touch, however, colors of a variety of colors, including creative colors

Brazilian blowouts

Styling

Clover Park High School Lakewood, WA

Certificate in Cosmetology Education

09/2014

Ranked in Top % of class for braiding,color specialty Magna cum laude graduate

Completed professional development in business

Education and Training

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