Patient Care Continuous Improvement
Resume:
LEEANN SOWERS
D E T A I L S
ADDRESS
Cary
PHONE
ad5dlk@r.postjobfree.com
L I N K S
S K I L L S
Strong Interpersonal
Communication Skills
Teamwork Skills
Detail Oriented
Curiosity
Problem Solving
Negotiation
Analytical Thinking
Adaptability
P R O F I L E
Experienced professional in sales, management, and healthcare seeking opportunities for career growth. Eager to utilize my talents, hone new skills, and continue learning in a dynamic and challenging environment. Proven track record of exceeding sales targets, leading teams to success, and providing exceptional patient care. Possess strong interpersonal skills, strategic thinking abilities, and a passion for continuous improvement. Seeking to leverage my diverse skill set to contribute to the success of a forward-thinking organization. E M P L O Y M E N T H I S T O R Y
Account Development, Avalara Durham
Feb 2020 — Present
• Managed a portfolio of clients and prospects to achieve sales targets and revenue goals.
• Conducted market research and analysis to identify new business opportunities.
• Prepared and delivered presentations to prospective clients to showcase products and services.
• Cross-collaborated with multiple teams to secure new business and retain existing clients.
• Provided ongoing support and assistance to clients to ensure satisfaction and loyalty.
Area Manager, Fox Eye Care Group Raleigh
Oct 2018 — Jan 2020
• Lead a small, dynamic team to achieve and exceed sales targets in the optometric industry.
• Develop and implement strategic sales plans to drive revenue growth year over year.
• Provide mentorship, coaching, and training to sales team members to enhance their skills and performance.
• Foster positive relationships with patients and stakeholders to identify opportunities for business expansion.
• Analyze market trends and competitor activities to identify potential threats and opportunities.
Nursing Assistant, Certified, Duke University
Hospital
Durham
Sep 2016 — Aug 2018
• Provided quality care for long-term and short-term in an in-patient setting with exceptional quality of care.
• Developed and maintained relationships with healthcare providers and regulatory agencies.
• Ensured compliance with healthcare regulations and standards, including HIPAA and patient confidentiality.
Office Manager, Fox Eye Care Group Raleigh
Mar 2013 — Sep 2016
• Oversaw daily operations of the office, including staff management, patient care, and administrative tasks.
• Implemented process improvements to enhance efficiency and quality of care delivery.
• Developed and maintained relationships with healthcare providers, insurance companies, and regulatory agencies.
• Ensured compliance with healthcare regulations and standards, including HIPAA and patient confidentiality.
• Collaborated with interdisciplinary teams to develop and implement patient care plans.
Server, Darden Cary
Aug 2008 — Mar 2013
E D U C A T I O N
Bachelor of Science, Public Health, Slippery Rock
University
Slippery Rock
Aug 2004 — May 2009
Held a 2-year athletic scholarship for Women's Lacrosse as an integral team leader and mentor.
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