Customer Service Representative
Resume:
AZEEZAH REYES JACKARON
Kankakee, IL 60901
ad5dcn@r.postjobfree.com
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. SKILLS
• Preventive health
• Collecting vitals
• Strong clinical judgment
• Complaint resolution
EDUCATIONAL ATTAINMENT
2019-06 -
2023-08
Bachelor of Science: Nursing Our Lady of Fatima University CLASS OF 2023 Valenzuela City
Science, Technology, Engineering, & Mathematics Notre Dame of Jolo College – Senior High Gandasuli Road, Bus-Bus, Jolo Sulu
(With Honors) 2017 – 2019
2013-06 -
2017-03
High School Diploma
Sulu College of Technology Moore Avenue, Jolo Sulu
(With Honors) – 2013 – 2017
No Degree: Middle School Baldwin Intermediate School – West Wing 3000 Maine St., Quincy IL 62301 U.S.A
2008 – 2013
No Degree: Elementary Washington Elementary School – 1400 N 8th St., Quincy, IL 62301 U.S.A
2005 – 2008
WORK HISTORY
2021-07 - 2022-03
Customer Service Representative
Teleperformance Philippines, Quezon City
• Responded to customer requests for products, services, and company information.
• Answered constant flow of customer calls with minimal wait times. 2022-05 - 2022-10 Customer Service Representative
Concentrix Philippines, Muntinlupa City
• Provided primary customer support to internal and external customers.
• Handled customer inquiries and suggestions courteously and professionally 2023 - 2024 Staff Nurse
Allied Care Experts, Quezon City, Philippines
• Assess patients' conditions.
• Record patients' medical histories and symptoms.
• Observe patients and record the observations.
• Administer patients' medicines and treatments.
• Set up plans for patients' care or contribute information to existing plans.
• Consult and collaborate with doctors and other healthcare professionals. INTERNSHIP - Student Nurse
Fatima University Medical Center Operating Room September 19, 20, 21, 2022 120 MacArthur Hwy, Valenzuela, 1440, Metro Manila
East Avenue Medical Center Operating Room January 4 - 6, 2023 East Ave, Diliman, Quezon City, 1100, Metro Manila Philippine Red Cross Emergency Room & Intensive Care Unit January 12 - 20, 2022 Quezon City, Metro Manila
Tugatog Health Center Community Health Nursing Febuary 16 – 18 & 23 – 25, 2023 Prosperidad St. Brgy. Tugatog Malabon, 1470, Metro Manila Catmon Malabon Super Health Center Community Health Nursing March 9-11, 16-18, 2023 209 Sanciangco St, Catmon, Malabon, 1470 Metro Manila East Avenue Medical Center Center for Emerging & Re-Emerging Infectious Disease March 23-25, 30, 31 & April 1, 2023
East Ave, Diliman, Quezon City, 1100, Metro Manila Ospital ng Malabon Labor & Delivery Room May 23-25, 2023 F. Sevilla Blvd. Brgy. Tanong, Malabon, 1470, Metro Manila Quezon City General Hospital Obstetric Ward May 30 & 31, 2023 Seminary Rd, Brgy. Bahay Toro, Proj. 8, Quezon City, 1106, Metro Manila SEMINARS
“Mental Health Training for HCW's”
HERO-SEA (Healing, Education, Resilience, & Opportunity for Health Workers in Southeast Asia September 10, 2021 via Zoom
Project Director of HERO-SEA: Franz Gabriel Rana
1st International Nursing Conference with Dr. Patricia Benner Theme: “Clinical Competency Development via On-Line Instruction During Pandemic” May 27, 2021 via Zoom
Overall Chairman: Francis A. Vasquez, MAN, RN
TRAININGS
Philippine Red Cross
Official Certificate Issued in Valenzuela City (October 22, 2022) Training Date: December 1-3 & 9-10, 2022
CHARACTER REFERNCES
Albert Santoli
Email: ad5dcn@r.postjobfree.com
President and Founder Asia America Initiative
Non-Government Organization
Francis A. Vasquez RN, MAN
Contact: 097********
Valenzuela City
I hereby certify that the above information is true and correct to the best of my knowledge. Applicant
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