Amanda Mitchell
Marrero, LA *****
ad5d72@r.postjobfree.com
Willing to relocate to: Harvey, LA - Gretna, LA - New Orleans, LA Authorized to work in the US for any employer
Work Experience
Customer Service Representative
American Cash Advance - Harvey, LA
May 2022 to Present
Input new and past customers information, scan and upload customers documents, make collections calls, collect payments, file customers folders, and email customers information to other stores
• Managed customer accounts
• Performed data entry for customer information
• Operated the cash drawer
Delivery Driver
Chick-fil-A - Marrero, LA
August 2021 to Present
Deliver customer food off to there house or business Personal Shopper
Amazon
July 2020 to May 2021
Online shopping for customers
Customer Service Manager
Rouses Supermarket - Marrero, LA
October 2019 to July 2020
Cash Handling, Supervise Front End
• Assisted customers with a warm and professional attitude
• Processed refunds, exchanges, and customer transactions
• Assisted customers with questions
• Interacted with customers through live chat
Money Center Cashier
Walmart - Harvey, LA
May 2004 to May 2019
• Cashing Checks
• Pay Bills
• Money Transfers to different states and countries
• It teaches how I can interact with all kind of people and how to manage large amounts of money.
• Various other duties
Education
High school diploma in Business Studies
Higgins School - Marrero, LA
August 1979 to May 1983
Skills
• Typing 45 Wpm (10+ years)
• Filing, Data Entry, Computer Skills (10+ years)
• Customer Service (10+ years)
• Cashiering
• English
• Time management
• Basic math
• Cash handling
• Computer Literacy
• Office Administration
• Cleaning
• Driving
• Delivery Driver Experience
• Cold Calling
• Filing
• Typing
• Microsoft Office
• Computer skills
• Financial services
• Retail sales
• Basic maths
• Loan processing
• Cash management
Certifications and Licenses
Driver's License
Non-CDL Class C
Assessments
Customer Service Skills — Familiar
September 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Customer Focus & Orientation — Proficient
May 2019
Responding to customer situations with sensitivity. Full results: Proficient
English Communication Skills: Typing — Familiar
May 2019
Transcribing text using a standard keyboard
Full results: Familiar
Retail Cash Handling — Completed
May 2019
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Completed
Workplace English — Familiar
May 2019
Understanding spoken and written English in work situations. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.