Warehouse Assistant High School

Grace Estales Palma

MOBILE: 056*******

EMAIL ADD: *************@*****.***

ADDRESS: Deira Dubai UAE

CAREER OBJECTIVE:

I want a highly rewarding career where I can use my skills and knowledge for organizational and personal growth.

To secure a challenging position in a reputable organization to expand my learnings, knowledge and skills

WORKING EXPERIENCE:

General assistant

Emirates flight catering

June 8, 2014

JOB DESCRIPTION:

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing

• Ensure all areas are cared for and inspected according to standards

• Protect equipment and make sure there are no inadequacies

• Notify superiors on any damages, deficits and disturbances

• Deal with reasonable complaints/requests with professionalism and patience

• Check stocking levels of all consumables and replace when appropriate

• Adhere strictly to rules regarding health and safety and be aware of any company-related practices.

ARCHIVE CLERK: AV Telco Electronics LLC

March 22, 2013-December 13, 2013 (UAE)

JOB DESCRIPTION:

• Attending incoming calls of our clients and transfer to the concern person.

• Filling document, like invoice

• Checking the availability of office supplies, stationery and request the requirement to the accounts.

• Look after incoming and outgoing mail.

• Operate office machines such as photocopiers and fax machines.

• Serving coffee, tea, juice and water to the visitor’s and my boss.

• Checking and taking some important papers in post Office.

SALES ASSOCIATE: Christian Venture’s (NAIA), Philippines

July 18, 2000-November 10, 2003

• Providing excellent customer service like welcome and greet all customers in a friendly manner.

• Identify customer needs.

• Putting barcode and price tags.

• Maintain clean and organized my department.

• Check stock levels daily and inform of depleting stocks to the supervisor in order to replenish and maintain optimum stocks level.

• Comply with all company policies and procedures.

CASHIER:

• Handling POS machine by counting the float before and after trading hours.

• Receiving cash, credit card, and some other discount transaction. And issue the receipt/bills against the customer purchased.

• Computing all registered transaction and insuring 100 percent accuracy after trading hour.

• Endorsing the sales transaction to the authorize in-charge.

PROMOTER: SM Department Store, Philippines

January 05, 2005-March 06, 2006

• Show how product should be cleaned and properly stored.

• Use graphics and slideshows during presentation.

• Answer questions about product.

• Discuss pricing tiers with customers.

• Give product samples.

• Suggest to the customers why product is better than competitors.

• Suggest specific product purchases.

WAITRESS: Salah restaurant and catering services (Kuwait)

October 08, 2010 - October 08, 2012

Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Up-sell additional products when appropriate

Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization

Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

Communicate order details to the Kitchen Staff

Serve food and drink orders

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning

Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

Provide excellent customer service to guests

EDUCATIONAL BACK GROUND:

COLLEGE: TESDA Training Center, Philippines

COURSE: Computer Hardware Servicing (CHD 2004)

HIGH SCHOOL: Pag-laum Village National High School (1999-2000)

PERSONAL PROFILES:

Date of birth : April 09, 1983

Citizenship : Filipino

Civil Status : Married

Gender : Female

Language Spoken : English

Visa Status : Employed

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