System Administrator Engineer

Rufus D. Neal

Fort Washington, MD ***** 240-***-****

********@*****.***

Principal Engineer Systems Design

Deliver High-Quality Systems that Meet or Surpass Project Specifications, Budget, and Schedule

Results-driven IT professional with extensive and comprehensive experience as Unix System Administrator. Expert in applying systems engineering processes, tools, and best practices to ensure quality, reliability, and performance of complex systems. Demonstrates knowledge and support of mission critical clustered environments on Linux, AIX, and Solaris, Cloud Computing Administration on OpenStack and Kubernetes Cloud Administration trained.

Expertise / Technical Skills

Team Leadership

Applications – MS Office 365, SharePoint, Jira, ServiceNow, DevOps, RESTful

Vendor Management – Cisco, DELL, Oracle

System Administration – RHEL Linux, AIX, Oracle Solaris, Windows Server, VMware

Cloud Administration - Cloud Computing Kubernetes (OpenShift) and OpenStack

Clustering - Linux PCS, Veritas Cluster Server, Sun Cluster

Shell Programming – Korne, Bash, Bourne

Playbooks – Ansible configuration

Storage Administration - ZFS, Solaris LVM, RHEL LVM, Veritas, OneDrive

Security Clearance – Public Trust

Professional Experience

SPRINT / T-Mobile

Principle System Engineer/ Unix System Administrator 1997 – 2024

As Principal System Engineer lead technical team meetings, served as tier III technical escalation point for team, mentored junior team members, and consolidated weekly team status reports for management. Additionally POSTMORTEM documents provided get well plans for executive management or major events and oversaw vendor management and new product evaluation. Due to organizational realignments he also, in addition to his role of System Administrator, took on the role of interim manager for more than three years of team.

Managed US Government Federal Reserve Application/Database environment. Performed daily support which were to include requirement mandates such as server hardening, security, and software currency updates to meet government requirements on Linux and Solaris platforms for multi-million-dollar annual government contract.

Managed Number Management System on Linux, AIX and Solaris platforms which supports the upward of 300 million dollars in the onboarding of new customers.

Managed Federal Communications Commissions (FCC) mandated Number Porting System. Once taking over support of environment identified environment was at risk of failure due to nonstandard configurations. Created get well plan, reconfigured environment eliminating all single points of failure. Removing any recurrence substantial revenue loss to 33.60-billion-dollar revenue corporation. Due to dedication and hard work was nominated for and received a special achievement award for this project.

Migrated mission critical NEXUS environment to Unix. From unstable technology platform. NEXUS network switch availability tool of 2,000 plus switches throughout company. A severe revenue loss would occur as many customers’ functions would no longer be accessible. Due to its criticality to the business worked with engineering on not only local but two geographical site failover and disaster recovery plans. Once implemented, customer impacts and outages were greatly reduced. Received achievement award from the business on the successful redesign and implementation of environment into production. This new design and implementation saved millions in both maintenance costs and from future loss in revenue.

Managed mission critical Unity environment for application suite across multiple sites which generates approx. 300 million dollars in revenue. Performed patch updates, cluster configuration changes while minimizing customer downtime. Received management acknowledgement for work the in bringing mission critical environment into a better support standard and thus saw a reduction repeated downtime. This was promoted to a higher compensation rate.

Led migration efforts to port mission critical OpenStack EOL customers to vendor supported version.

Directed effort for implementation of Trilio backup solution with OpenStack environment.

Coordinated and led critical Tenable application migrated within OpenStack. Worked closely with network engineering and by implementing plan eliminated requirement of customer to reimplement over sixteen thousand firewall rules. Received certification of recognition for outstanding efforts in support of OpenStack migration.

Implemented T-Mobile Speed Test application on OpenStack for home internet service.

Professional Development

Next Leader Program, Leading Others Effectively, Problem Resolution, Sprint Training, Remote

Served as Interim Manager of System Administration Team

Honors and Awards

Sprint - Selected for (NLP) Next Leader Program

Sprint - Special Achievement - Outstanding Employee Acknowledgment and bonus for work on (FCC) mandated Number Porting Project

T-Mobile - Certification of Recognition - Outstanding Efforts in Support of OpenStack migration

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