Customer Service Territory Manager

Matthew Todd Black

Detail-Oriented; Accurate; Clear-Cut; Well-Organized; Team Player; Highly Responsible; Dependable

864-***-**** **************@*****.***

EDUCATION:

Furman University Greenville, South Carolina

Bachelor of Arts in Business Administration Graduated August 2011

WORK EXPERIENCE:

MCT Enterprises October 2016 - Present

Territory Manager South Carolina, North Carolina, and Georgia

Deliver Paper Towels, Toilet Tissue, Hand Soap, etc. to restaurants

DOT certified and deliver in three different states

Have to maintain certain levels of inventory specific to each account

Maintain healthy relationships in a fast paced work environment

MTB Snacks, LLC April 2012 to August 2016

Owner/Operator Upstate South Carolina

Owned a Herr’s Potato Chips, Mac’s Pork Skins, and Hannah Meats vendor route

Performed all duties of loading, delivering, and merchandising product

Delivered to C-stores in a 15 county territory

Operated various hand-held computers for ordering and delivering product

Owner/Operator Oconee and Pickens Counties, South Carolina

Owned a Snyder’s/Lance Route

Performed all duties of loading, delivering, and merchandising product

Delivered to both big box grocery stores and to small C-stores

Operated various hand-held computers for ordering and delivering product

Kellogg Snacks September 2003 to March 2012

Territory Manager Upstate South Carolina

Used strong selling and merchandising skills to promote Kellogg Snacks products

Sold, built, and maintained displays, as well as shelf space to optimize product

Forecasted and ordered product on a week-to-week basis

Managed twenty stores within the Upstate

Demonstrated excellent personal and verbal skills

Built strong relationships with grocery managers

Kraft/Nabisco October 1999 to September 2003

Part-Time Customer Service Representative Upstate South Carolina

Assisted Customer Service Representatives in their territories

Promoted and sold Nabisco products and displays

Maintained shelf and display volumes

Performed all duties relative to CSR

Customer Service Associate Western North Carolina, Northeast Georgia; Upstate South Carolina

Provided vacation relief for various CSR’s in my district

Performed all above duties as a CSR

Used pen pad to write necessary orders

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