Mastering in Customer Service.

Gina Taylor

Albuquerque, New Mexico • 505-***-**** • *************@*****.***

Skills

●Goal oriented and task driven

●Excellent written and verbal communication skills

●Creative problem solver

●A positive attitude & strong work ethic

●Multi-Tasking

●Customer oriented

●Organizational skills

●Motivational skills

Work Experience

CNA

Senoir Care, Albuquerque, New Mexico

08/2018 - 11/2018

●Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs

●Turn or reposition bedridden patients

●Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising

●Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet

●Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff

Sales Associate

Walmart, Albuquerque, New Mexico

10/2017 - 03/2018

●Answer customers' questions about merchandise and advise customers on merchandise selection

●Stamp, attach, or change price tags on merchandise, referring to price list

●Stock shelves, racks, cases, bins, and tables with new or transferred merchandise

●Hang clothes on proper racks, folding and putting clothes away in a timely manner

●Stocking

●Scanning and putting merchandise in proper place

Nursing Assistant

Bright Horizons, Albuquerque, New Mexico

03/2016 - 07/2016

●Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs

●Turn or reposition bedridden patients

●Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising

●Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet

●Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff

Security Guard

ADC Ltd Security, Albuquerque, New Mexico

08/2015 - 01/2016

●Lock doors and gates of entrances and exits to secure buildings.

●Answer alarms and investigate disturbances.

●Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

●Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

●Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Shool Bus Attendant

Durham School Bus Services, New Mexico

04/2012 - 01/2015

●Working with children with disabilities

●Making sure children seat belts are put on and wheel chairs are strapped and secure

●Provided exceptional care to groups of up to 30 children between ages 4 and 17

●Making sure to give substitute driver directions on where student lives and where school is

●Making sure students are behaved and are not violent on the bus

●Children are off bus at location and sign is up to assure that safety procedure is met

●Make sure to clean bus, put seatbelts neatly in seat, sweep bus and empty trash, ext.

Cashier

Carl's Jr, Albuquerque, New Mexico

11/2011 - 03/2012

●Receive payment by cash, check, credit cards, vouchers, or automatic debits

●Answer customers' questions, and provide information on procedures or policies

●Issue receipts, refunds, credits, or change due to customers

●Greet customers entering establishments

●Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products

Education

Freedom High School

Diploma

2011

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