Patient Care Technician
Resume:
FULSHEAR, TX ***** 201-***-**** ad5d3m@r.postjobfree.com
FLORENCE DE LOS SANTOS
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 2 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden.
PROFESSIONAL
SUMMARY
SKILLS ● Specimen Collection
● Vital Signs Monitoring
● ADL Support
● Infection Prevention
● Information Protection
● Sterilization Techniques
● Emergency Response
● Patient Education
● Patient Observation
RECEPTIONIST 03/2021 to 01/2022
Fresenius Medical Care NA, Houston, TX
PATIENT-CARE-TECHNICIAN 01/2022 to 01/2024
Fresenius Medical Care NA, Houston, TX
WORK HISTORY
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
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Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
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Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
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Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
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● Enhanced patient satisfaction by providing compassionate and attentive care. Reduced stress for patients and families through effective communication and empathetic support.
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Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
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Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
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Roosevelt Memorial College, Philippines
High School Diploma, 03/1999
EDUCATION
Tagalog
Native or Bilingual
LANGUAGES
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