Customer Service Online Orders
Resume:
ALEJANDRA BECERRIL
A
Colton, CA
ad5d1j@r.postjobfree.com
WORK EXPERIENCE
Retail Associate/Cashier
Old Navy
Riverside, CA
Keeping the store clean and organized
Shipping and packaging online orders
Providing great customer service
Finishing tasks quickly and efficiently
Fulfillment/Cashier
03/2022 to 06/2023
Lowe's Home Improvement
Fontana, CA
Collecting items for online orders in a timely manner Heavy machinery certified to bring down large appliances from top racks Loading customer's vehicles with large and heavy equipment Great curbside pickup service
Answering phone calls
Making phone calls to customers to remind them to pick up their online orders Scheduling deliveries and checking order status
Processing returns and purchases
Providing information to customers
Processing credit card payments
Fulfillment associate
06/2021 to 01/2022
The Home Depot
San Bernardino, CA
Collecting items for orders placed online
Assisting in curbside pickup
Loading and unloading customer's merchandise
Loading trucks with merchandise for deliveries
Scheduling deliveries
Making phone calls to customers
Using heavy machinery to bring down items for customers Package Handler
08/2020 to 05/2021
Fedex Ground
Bloomington, CA
Scanning packages
Loading and unloading trucks
Loading large boxes and packages in trucks
Working quickly and efficiently
Working well under pressure
Recreation leader
02/2016 to 08/2020
City of Colton
Colton, CA
Front desk/receptionist duties
Answering phones
Registering customers into programs and classes
Providing activities for children ages 6-12
Offer assistance for the toddler classes
Preschool teacher assistant
Loading and unloading tables and chairs into box truck Organizing rooms with tables and chairs for special occasions Cleaning and mopping rooms before and after special occasions Organizing special events in parks
SKILLS
Great customer service
Works well under pressure
Team player
Works quickly and efficeintly
Moderate computer skills
Fluent in Spanish
Fast learner
Experience with working with smart devices
Good communication skills
Stays calm under difficult situations
EDUCATION
Mojaver River Academy
High school or equivalent
Dilpoma
Colton, CA
08/2011 to 06/2015
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