Customer Service North Bay

MANGAL SINGH

North Bay, ON 705-***-**** ad5cw2@r.postjobfree.com

Hardworking post-secondary student with 2+ years’ experience in retail sector with a focus on building customers. Strong skillsets in math and calculations. Works well with a collaborative team. Able to lead and motivate others. Physically capable and enjoys working outdoors. SKILLS

Beer Knowledge Inventory Management Energetic

Customer Service Excellence Team Collaboration Punctual and Reliable Sales and Promotion Task Oriented and able to

Multitask effectively

Positive and Respectful

WORK EXPERIENCE

JOB Title: Retail Associate

Liquor Wine and Beer Shop, Punjab, India March 2023 – December 2023

• Engage with customers to understand their preferences and recommend suitable beer selections.

• Manage inventory, ensuring the store is well-stocked with popular beer brands.

• Conduct regular product tastings and promotions to increase sales.

• Train new staff on store procedures and customer service standards.

• Familiarity with different types of beers, brewing techniques, and brands. JOB Title: Sales Assistant

Liquor Wine and Beer Shop, Punjab, India May 2018 – July 2019

• Assisted in organizing brewery tours and beer tasting events.

• Provided detailed information about the brewery's product line to visitors.

• Handled point-of-sale transactions and maintained accurate sales records.

• Understanding and adhering to all legal regulations related to alcohol sales.

• Ability to stand for long periods and lift heavy objects when necessary. EDUCATION

Persuing Construction Project Management 2024-Present Canadore College North Bay, ON

Bachelor in Civil Engineering 2019-2023

Rayat Bahra University Punjab, India

CERTIFICATIONS

Smart Serve Ontario Certification

Contact this candidate