Marcella Rodriguez
Wichita, KS 67203
ad5cs7@r.postjobfree.com
Alternate Phone Number: 316-***-****
Seeking a position in an office environment, where there is a need for a variety of office tasks including computer knowledge, organizational abilities, business intelligence and database program use. Work Experience
Patient access rep
Ascension Via Christi W. 21rst
April 2022-April 2024
Check patients in/ out
Schedule returning appts
Answer multi phone lines
Patient access rep
Ascension Via Christi E 21rst S
Aug 2021-current
Check patients in collect copays
Schedule appts for patients
Send messages to nurses
Hospital Operator
Ascension Via Christi St. Francis
December 2020 -Aug 2021
Answer switchboard incoming call
Answer and launch emergency calls
Check doctors in/out on profiles
Dispatcher
King Of Freight
Wichita, KSU’s
April 2019-Sept 2020
Multi phone line experience, 10 key, computer knowledge, printer, fax
• Excellent people skills person to person and on the phone. Call Center Supervisor
Corporate Lodging Consultants
Wichita, KS
October 2007-February 2018
• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
• Make recommendations to management concerning such issues as staffing decisions or procedural changes
• Interacting With Computers
• Coaching and Developing Others
• Resolving Conflicts and Negotiating with others