Logistics Technician Senior
Resume:
Nicholas Freni
Professional Summary:
I have been described by my colleagues as a “proactive communicator and capable of working independently as well as in a group setting”. I am detail-oriented and excel at jumping into new roles and experiences and enjoy taking on new challenges.
Experience:
First Aid/CPR/AED Certified
Abcam
Senior Logistics Technician/Trainer July 2022 - present
•Train both new and tenured employees in all areas of the department to be in line with Good Manufacturing Practice (GMP).
•Oversee and coordinate the organization and storage of critical shipments and data to ensure accurate and timely acquisition by stakeholders.
•Lead daily team meetings to address goals and production.
•In charge of receiving, storing, and shipping company products designed for in vitro diagnostics (IVD).
•Conduct audits to ensure products are up to company quality standards and GxP compliance.
Abcam
Logistics Technician November 2019 - October 2020
•Utilize pipettes, centrifuges, and biosafety cabinets to aliquot liquid products.
•Carefully measure and distribute chemical/biomaterial samples into vials.
•Assemble kits for customer orders and global stocking.
•Collaborate within a small team to support the reduction of lead times by accurately maintaining inventory and equipment.
•Independently fulfill and dispatch customer orders in line with daily goals and customer expectations.
American Airlines February 2017 – Present
Fleet Service Clerk
•Provide customers with an optimal departure experience by operating specialized equipment in a critical stakes environment to ensure the safety of the aircraft and all passengers.
•Train new hires in proper procedures.
•Ensure that the proper loading and unloading procedures are consistent with safety guidelines.
•Operate beltloaders, tractors, and other equipment to assist in safe landings and takeoffs of aircraft.
•Replenish water supply and connect power to aircraft to ensure they are properly maintained for all flight operations.
Protection of Animals in Wakefield Society
Volunteer November 2023 - Present
•Respond to all emails and phone calls as part of the response line team.
•Assist potential adopters with the application process.
•Transfer supplies from donors to the shelter office.
•Coordinate the rescue and re-homing of lost animals in the community.
Fidelity Investments
Customer Advocate October 2020 - December 2021
•Independently investigated and resolved issues in complex direct customer-facing scenarios to maintain relations as well as grow and strengthen our brand.
•Teach new hires the day-to-day operations during shadowing sessions.
•Placed trades, handled monetary transactions, and resolved customer concerns promptly.
•Educated current and potential customers on the use of mobile applications and website navigation to improve their experience and overall satisfaction.
•Regularly checked accounts to ensure that all information provided was accurate and in line with both company policies and industry regulations.
Malden District Court August 2018 - December 2018
Intern
•Supported court proceedings to ensure smooth operations and positive outcomes by maintaining a rigid organization of documentation and providing resources in a time-sensitive and fast-paced environment.
•Filed, scanned, copied, and certified all legal court documents, including financial case summaries, dispositions, summons, and arrest packets.
•Acted as a medium between other interdisciplinary teams to facilitate operations and data transfers.
•Briefed and prepared litigants in preparation for upcoming hearings and the use of warrant management systems.
Education:
University of Massachusetts Boston - B.A. Criminal Justice, Minor in Psychology
Summa Cum Laude, 3.85 GPA
Bunker Hill Community College - A.A. General Concentration
Highest Honors, 3.9 GPA
Honor Societies: Alpha Phi Sigma Honor Society, Golden Key Honor Society, Phi Theta Kappa Honor Society
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