Customer Service Team Member
Resume:
Heather Pierce Majette
East Orange, New Jersey 07018
ad5cex@r.postjobfree.com
Objective:
Highly motivated and results-oriented professional with a proven track record in customer service, digital marketing, business development, web design and development, product development, and branding. Seeking a challenging position within your company where I can leverage my skills and experiences to contribute to the success of Visionary Concepts Corporation.
Education:
- Major: Psychology/ Business Administration
NJCU, Jersey City, NJ
Experience:
Administrator Visionary Concepts Corporation New Jersey 03/2021 - Present
- Successfully manage administrative tasks, including scheduling appointments, coordinating meetings, and handling correspondence.
- Provide exceptional customer service by promptly addressing client inquiries and resolving issues to ensure customer satisfaction.
- Implement and optimize digital marketing strategies, including social media campaigns, email marketing, and content creation, resulting in a significant increase in online visibility and brand awareness.
- Collaborate with cross-functional teams to develop and launch new products, conducting market research, analyzing consumer trends, and identifying growth opportunities.
- Lead web design and development projects, ensuring user-friendly interfaces and seamless user experiences.
- Develop and execute business development strategies to expand the client base and drive revenue growth.
- Received multiple customer service rewards for consistently exceeding customer expectations and achieving high customer satisfaction ratings.
Skills:
- Customer Service: Proven ability to deliver exceptional customer experiences and resolve customer issues effectively.
- Digital Marketing: Extensive experience in developing and implementing digital marketing strategies to enhance brand visibility and drive customer engagement.
- Business Development: Track record of identifying and capitalizing on business opportunities to drive revenue growth.
- Web Design and Development: Proficient in designing and developing user-friendly websites using HTML, CSS, and JavaScript.
- Product Development: Strong understanding of product development processes, from market research and ideation to launch and post-launch analysis.
- Branding: Skilled in creating and implementing branding strategies to enhance brand recognition and loyalty.
- Certified Life Coach
-Currently pursuing LPC & Psychotherapy Private Practice
References:
Available upon request
Contact this candidate